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741 Reviews
4.7
Overall Rating
About Orion Windows
Orion Windows was established in York in 1989 and is independently owned. From the early days the founders have worked to build a home improvement company based on recommendations by providing an outstanding service and high levels of customer care. Over the years Orion Windows have grown to become the area’s leading installer in Yorkshire, boasting an impressive showroom with conservatories, orangeries & solid roofs on display and with additional window and door displays. Unlike other conservatory and window companies, Orion Windows refrain from using any pressure selling techniques. We believe that our quality product and service sells itself!

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    09 May 2016

    Jacqueline A.Sedgwick
    DoorsWindows
    07 Mar 2016

    Quick Service, all fitted swiftly. Couple of snags...

    Quick Service, all fitted swiftly. Couple of snags which have been dealt with.
    Mrs Philippa Howe
    DoorsWindows
    26 Jan 2016

    Good choices for fit and finish of windows, and...

    Good choices for fit and finish of windows, and the installation was quick and spot on. Only criticisms are that at times it felt a little rushed (for example, during the survey new decisions arose and it felt like they needed to be made that second to prevent delay - would have preferred to have reviewed options overnight before giving final signoff on contract). Also would have preferred to be able to access more technical information about the features of the windows and frames online before purchase. Overall, was able to satisfy these points over the phone, and was very happy with the installation and finished product. Would use again.
    Edward Patmore
    DoorsWindows
    21 Dec 2015

    The project involved the installation of 22...

    The project involved the installation of 22 windows (most of them to the A+ specification), 2 composite doors and a 3 section bifold door in a 25 year old house. Good communications during the installation process allowed queries to be addressed promptly. However, there are opportunities to ensure that all elements of the specification agreed at the point of order are included in the installed products.
    Edward Williams
    DoorsWindows
    21 Dec 2015

    Too long a time from signing up to builder on...

    Too long a time from signing up to builder on site. Builder looking after too many other jobs. Plasterer and Electrician- Very Good. Signed up 3rd Aug - Just complete today 14th Dec. We cannot use conservatory- still drying out.
    Mr Eric G Flower
    ConservatoryOrangery
    19 Dec 2015

    Paul in the showroom was fantastic to deal with....

    Paul in the showroom was fantastic to deal with. Even when we kept changing our mind about what we wanted he was patient and always happy to help. He showed us the different choices of windows and advised us perfectly without pushing us in one way or another. There were no pushy sales tactics at all which is partly why we chose Orion over other companies!! The window fitters were polite and professional and did a fantastic job- very neat. I really appreciated Jeff's daily telephone calls to check how the installation was going. I would definitely recommend Orion Windows to anyone.
    Kathryn Bell
    DoorsWindows
    04 Dec 2015

    We really like the products we bought, very easy...

    We really like the products we bought, very easy sliding. Bi-fold had to come back + refit both sets.
    Tracey Tomlinson
    DoorsWindows
    28 Oct 2015

    very pleased

    very pleased
    DAVID LINTON
    ConservatoryOrangery
    26 Oct 2015

    Mr John Leadbetter
    DoorsWindows
    20 Oct 2015

    Great overall experience for replacement of all...

    Great overall experience for replacement of all windows and doors. Great quality product that looks good. Staff were helpful and friendly and the installers did a great job.
    Stuart Appleby
    DoorsWindows
    17 Aug 2015

    Currently waiting for the glass to be replaced,...

    Currently waiting for the glass to be replaced, for the 5th time! each time the new panel comes its already damaged.
    Amy Jane Holroyd
    DoorsWindows
    12 Aug 2015

    Philip Rushbrook
    DoorsWindows