I had quite a long wait for the engineer to get an appointment then a week before he was due to arrive Orion cancelled it and gave me a later appointment approx 3 weeks later. I was also told it was a two man job but in the end only one came. The engineer was Mark Brown who has actually done some work for me before ( through Orion) he’s extremely good at his job and always very professional. After finishing replacing the 2 panes of glass which he also cleaned and polished then cleared the rubbish and tidied up and left it how he found it. I hope I don’t need any further work doing but if I do I will be requesting Mark for the job. Thank you and well done Mark.

Mark Brown from Orion visited yesterday. He took us through what had been identified as a problem by another tradesperson (not from Orion) but which was in reality not a problem; he had not been given the part which was required to solve another problem but made sure it would be posted to us; he 'clipped' on a part which had become seperated; he fixed two doors which we had been unable to open easily and finally he looked at our guttering and gave us suggestions about how to deal with build up. Throughout, Mark was courteous, professional, helpful and friendly. To be recommended. Thank you Orion, Thank you Mark.

We were given useful advice and a full breakdown of costs together with the pros and cons when receiving our quote. There was no attempt to pressure sell.
When we accepted the quote we were kept fully informed of the schedule and timeframe. The work was all done to schedule by very friendly staff who took care of our property and took pride in their work.
We are delighted with the result and very pleased the job was done so professionally.

By speaking to two neighbours who had used Orion and spoke highly of them, I felt confident in contacting the company for a quotation. The surveyor who called filled me with more confidence I was on the right track. The technician who measured up and the installers continued in the same highly professional way. Undersold and over delivered.

Reliable, friendly and trustworthy local company. No fuss or bother, just efficient service. We replaced 6 Upstairs Windows. Orion took a genuine interest in wanting the business from point of enquiry, with no hassle or pressure, competitive quote and fitted the job in within a few weeks when convenient for us. Highly recommend Orion Windows and their team of workers. Thank you !

Very pleased with the quality and service provided by Orion Windows.   Our bifold doors were fitted on schedule in accordance with timeline provided.  Staff were always available to answer questions and we felt confident dealing with this company. 

Excellent service throughout the project. Communication with Orion excellent, especially as full planning permission had to be obtained. Work force friendly, polite and on time. Standard of work, excellent. Two points, no final on-site check on completion of works. Payed by BACS transfer but no receipt, paper or electronic received.

In recent days Orion staff have been to replace a blown panel in a glass door, realign a door that had moved and replace a front door.
The office staff were helpful and it was easy to make appointments which were at our convenience. The men who came to the house were efficient, quick, considerate and tidied up after themselves.

We have purchased windows and door from Orion and they are a great firm to deal with. Will definitely use them again.

We were very pleased with the service from design to installation. The fitters were skilled, courteous and responded promptly to ensure everything was complete. The booking date was scheduled about 2 months in advance and was adhered to and all work completed in the predicted timescale.

Very pleased with the end result. The two teams worked well and had the whole house windows and doors replaced in three days. (4 bed detached house) There is very minor touching up to do to the front door and one very small mark on one window frames otherwise a great job. Would recommend Orion on price and delivery of the installation, especially during January 2022 when the weather was reasonably kind to us.

Quality and price of windows and front door is fantastic. Fitters exceptional, very professional. Tidied and cleaned at end of each day. Thoroughly cleaned frames and glass at end of fitting.
Very happy with exceptional service from Orion Windows.