27 Sep 2021
Brilliant product and installation
We cannot thank 5 Star enough for their service, advice, products and installation, which are superb. We had a new side door and window installed to our garage. With our garage being a composite concrete construction a number of companies said they couldn't help us but 5 Star came out, looked at the works required and produced a plan to make it work. All the checks they carried out were fantastic and we cannot fault the guy who came to install the products. He was so professional and happy to talk through with us what he was doing etc.
Thank you so much 5 Star for a very robust product which makes our garage so much more secure and for achieving what others couldn't. Would highly recommend and will certainly return should I require any more doors and windows.
Thank you so much 5 Star for a very robust product which makes our garage so much more secure and for achieving what others couldn't. Would highly recommend and will certainly return should I require any more doors and windows.
Jessica Williams
DoorsWindows
23 Sep 2021
Changed my house by changing one thing!
To have our patio doors replaced from some rickety old and broken aluminium sliding doors to a modern smooth opening set of bi-folds was ensured to be worlds different in anyones eyes, but the efficacy and detail of 5 Star’s team has given our lounge, if not our house, a much need update. Every step from concept to completion was well communicated and explained fully. We love our new doors! Thank you.
Andrew Grant-Parkes
Doors
08 Sep 2021
3 windows and 1 door
This is the second time I have had 5-star windows fitted. On each occasion was impressed by the quality of the product. The windows open and shut easily. The attention to detail was impressive.
I have triple glazing on my windows, and have always had difficulty with the old windows when unlocking and opening the windows as the central bar of the triple glazing obscures the central bar of the double glazing. This was not a problem for your fitter as he moved the central bar slightly off-centre, and now opening and shutting the windows is a joy. The fitters did a good job and were very tidy.
Altogether very pleased with my purchase.
I have triple glazing on my windows, and have always had difficulty with the old windows when unlocking and opening the windows as the central bar of the triple glazing obscures the central bar of the double glazing. This was not a problem for your fitter as he moved the central bar slightly off-centre, and now opening and shutting the windows is a joy. The fitters did a good job and were very tidy.
Altogether very pleased with my purchase.
stroma lennox
DoorsWindows
18 Aug 2021
Replacement porch and utility windows
Having decided to use a local company to replace our porch and various windows which had condensation in the glass panels we called 5 Star in Kidderminster, the Worcester showroom was shut during the Covid pandemic. The salesperson arrived promptly at the appointed time and was extremely helpful advising on the best way to deal with our various problems. Once our order had been manufactured, which was quite quick considering the lockdown situation, the fitters took 2 days to complete the job. They were prompt, friendly and did an exemplary job providing additional trims and filling pre-existing cracks to give the job a smart finish.
There were some post fitting snags but these were sorted out very quickly.
Throughout the whole process the communication with the office was excellent and timetables were largely adhered to. The entire job was conceived and completed during the Covid pandemic and within its various restrictions.
I would certainly recommend 5 Star to anyone.
There were some post fitting snags but these were sorted out very quickly.
Throughout the whole process the communication with the office was excellent and timetables were largely adhered to. The entire job was conceived and completed during the Covid pandemic and within its various restrictions.
I would certainly recommend 5 Star to anyone.
Chris Luckham
PorchesWindows
17 Aug 2021
Excellent Installation by 5star Windows
From start to finish everyone we dealt with from 5star were friendly, helpful, and did what they promised - what more could you ask! Their surveyor listened to what we wanted and came up with solutions. On the arranged day the fitters turned up on time and installed two doors(one a double door) and very large windows in about 5 hours of hard work.
They protected our parquet floors as promised and cleared up leaving the area spotless. In addition they carefully rerouted tv and satellite cables (which had gone through the old wooden frames) through a brick leaving the plastic frame undisturbed. The windows and doors look great and are a huge improvement on the old single glazed wooden ones dating from 1960. We were recommended 5star by an acquaintance and we are very happy to second that recommendation!
They protected our parquet floors as promised and cleared up leaving the area spotless. In addition they carefully rerouted tv and satellite cables (which had gone through the old wooden frames) through a brick leaving the plastic frame undisturbed. The windows and doors look great and are a huge improvement on the old single glazed wooden ones dating from 1960. We were recommended 5star by an acquaintance and we are very happy to second that recommendation!
John Kingston
DoorsWindows
05 Aug 2021
Just had our windows installed by...
Sharon O'Brian
Windows
19 Jul 2021
Work executed very professionally
We were very impressed with the Kidderminster showroon and the reception staff who answered every question we asked.
Salesman's appoinment was booked, he arrived on time, was definitely not pushy, explained every thing to us and when requested gave us an acceptable quote.
Installation, although delayed by a few days, was expertly carried out with due care, resulting in a job we are very pleased with.
Salesman's appoinment was booked, he arrived on time, was definitely not pushy, explained every thing to us and when requested gave us an acceptable quote.
Installation, although delayed by a few days, was expertly carried out with due care, resulting in a job we are very pleased with.
Martyn Lyman
Windows
21 Jun 2021
Replacement windows
I am absolutely delighted with my 3 replacement windows. The workmanship is excellent and finished to a very high standard.
Mrs Brenda Sandland
Windows
17 Jun 2021
Replace Front Door
For the 48 years I have been in this house, during that time a number of new windows and doors have been fitted by different companies, but I can honestly say I have never experienced such a professional company as 5 Star. They are excellent in all aspects from the first contact to the final fitment. The product is of the highest standard and fitted to a very high degree of workmanship. I would have no hesitation in recommending them to my friends and hopefully will use them again in the not too distant future.
Terence Groves
Doors
24 May 2021
An ‘ace’ conservatory
Our conservatory has just been completed to a very high standard. We were very impressed by all of the trades involved in the work from the groundworkers, bricklayers, window fitters , electrician ,plasterer and floor layer. We were pleased to have a project manager who kept us informed at each stage of the work. All were polite and efficient. It took longer than we hoped but that was down to extremely poor weather over the period and of course also the Covid restrictions. Would highly recommend this company.
Colin Hewitt
Conservatory
24 May 2021
New Doors for old
Two New external Doors fitted to replace two rotten wooden doors.
Both Doors arrived to the style and standard chosen.
Both doors fitted to an excellent standard within the timescale allotted.
All the mess cleaned up and taken away excellent job done John/
Both Doors arrived to the style and standard chosen.
Both doors fitted to an excellent standard within the timescale allotted.
All the mess cleaned up and taken away excellent job done John/
David Beech
Doors
24 May 2021
New Doors for old
We had two New Outside Doors fitted to replace Two rotten wooden doors.
Both doors arrived to the style and standard chosen.
Both doors fitted to an excellent standard.
All the mess cleaned up and taken away, an excellent job done within the allotted timescale
Well done John
Both doors arrived to the style and standard chosen.
Both doors fitted to an excellent standard.
All the mess cleaned up and taken away, an excellent job done within the allotted timescale
Well done John