6 Windows replaced at a reasonable cost. All bar one pane were delivered to schedule and expertly fitted. All the old double-glazed windows - aluminium framed & mahogany hardwood surrounds - removed & taken away, leaving no mess. Pleasant & professional father & son team. The missing pane subsequently delivered as advised & fitted. Very happy experience.

The end product for all the work that was completed is excellent and we are very happy with all the work that was completed. Clearly the quality and suitability of the products are very important and again we are very pleased with all the windows, doors and paint work. We still, on leaving our house, turn round and admire the splendid end product.

We initially experienced difficulties with locking and unlocking doors and with windows blowing further open overnight but your staff have been first class in making necessary adjustments and explaining to us what we need to do.
The overall completion of the work took more time than originally intended. The weather takes some of the blame but there were some mistakes made when planning the shape of some of the windows. and as a consequence some of the windows needed to be remade. That mistake apart we were delighted with the skills of your work force. When you are spending a lot of time with new people in your home and particularly at a time when the virus is presenting new challenges, the characteristics of your workforce are important. All the staff who passed through were very skillful and they responded very helpfully to our questions and requests. They were excellent in the way they managed their work and their time in someone elses home. You ask about the key elements we like. Hopefully above, we have described many aspects of the work but ultimately it is all about the end product and we both love that.

Excellent value for money products. Sales and Fitting  were first class ,but Back Office need to improve in relation to efficiency and communication.

Just had new patio door fitted , excellent service and product 

I found 5 Star extremely good to deal with. They produced a range of designs based on discussions we had with their designer. The build quality is excellent and our new conservatory is our favourite place to sit and relax. Would highly recommend them if your looking for a conservatory.

Very pleased. Dean and lee, the workmen who fitted the window's were very good.

On time. Very polite. Very careful with curtains and paper hoovered up. Left it all very clean inside and out.

Excellent service.

A bit disappointed with communication at beginning of project when awaiting plans and people kept coming to measure (which made us a little uneasy). However, once the the project began the workman were really good and kept us well informed. The end result is lovely and made such a difference to the room - could not believe how warm the room is now.

The whole process was started and finished during a very difficult period during Covid-19 and everyone was very professional in their work and kept us fully informed with the work schedules.
Great quality product and installation. Very happy.
5 Star Windows & Conservatories are Top Class !

Despite ours being a very difficult project - not least because of ongoing building work - the team accomodated our needs and actually had probably their longest job ever. Covid didnt help! Anyway, we are delighted with the finished product and would highly recommend 5 Star.