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1,511 Reviews
Overall Rating
About 5 Star Windows & Conservatories
At 5 Star Windows & Conservatories, we design our products to make the most of your property. Our thoughtful options, numerous features and superior Customer service provide a level of comfort and pleasure that will transcend into all aspects of your life. It is our passionate pursuit of perfection that makes our Customers amongst the most satisfied in the UK today.

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    29 Apr 2024

    Delighted with our new patio doors!

    Delighted with our new patio doors! All the staff from ordering to installation have been very polite and helpful. I would have given 5 stars if correspondence hadn’t kept being addressed to my partner who had previously requested a quote for something else at this address. A minor issue but just a bit irritating when I am paying for it.
    Sian Pryce
    24 Apr 2024

    Large Picture Windows

    After a couple of initial administrative problems, we were thoroughly delighted with the standard of the windows fitted, that have made a fantastic feature to the views from our house.
    The fitters, John & Lucas, were superb & polite, doing a great job. We would have left a five star review, had it not been for the admin errors.
    On the whole though, well done.
    David Conway
    09 Oct 2023

    St Johns Conservatory

    Great work from 5 star. They have planned, sought planning permission for, and built a great conservatory extension for us. E were kept well informed throughout and all of the tradespeople were excellent. There were some delays in the completion, which is the only reason not a 5 star, but these were well.communicated to us. Would certainly recommend.
    Thomas Fairman
    17 May 2023

    Cold caller

    Selection, service and installation was great but two days ago we had a cold caller sales person attend the house whilst my wife was busy working from home, the sales person was very rude and dismissive when told we had recently had a door installed stated “yeah of course you did” in a condescending manner. I was until then very complimentary but that kind of rude cold calling doesn’t represent the company at all.
    Andrew Connelly
    08 May 2023

    Quality and efficiency

    We are extremely pleased with the quality of the windows for the entire house and two doors, fitted by capable and attentive installers. The difference to appearance and warmth of house was immediate. After fitting, one door needed two return visits for adjustments (hence 4 stars), but the firm gave same-day response to my calls and the issue was sorted.
    Hayward Osborne
    23 Feb 2023

    5 star Conservatory Installation

    Our new conservatory looks great and everyone we dealt with at 5 star was polite and professional. The installation was not without its problems from damage caused to internal decoration, incomplete finishing and a damaged window pane that needed to be replaced part of the process. 5 star were quick to remedy the majority of these issues without quarrel. Unfortunately, the installation has now left us with decorating issues that we have to resolve in the adjoining room.
    J Edwards
    12 Jan 2023

    Superb installation of our composite front door

    Superb installation of a high quality composite front door for Mr & Mrs Hodgkinson. We had used 5 Star previously at our old property and had no hesitation in using them again. The fitter was polite and a tidy and efficient worker.
    Amy Hodgkinson
    09 Jan 2023

    Conservatory roof

    Perfect experience.Clean,friendly fitters. Lovely job well done. Two happy workers who could not do enough to please us. Will recommend your company to anyone who asks. Thank you 5 Star.
    James Ross
    06 Dec 2022

    High quality conservatory

    We are extremely pleased with the new conservatory we have got. We were helped with the planning process and throughout the build. There were some issues along construction with subcontractors but the 5 Star team acted quickly and professionally to correct them.

    Would have no hesitation in recommending them.
    Helen Solimena
    28 Nov 2022

    New windows

    5 Star installed 5 new windows and now my house is fully newly double glazed. I have used them before and they are always efficient and get the job done. Very good on price too.
    Sue Lavender
    20 Oct 2022

    Conservatory installation

    Office administration was excellent dealing with all our queries straight away leaving us feeling confident about the installation. All the
    workmen involved in the
    construction build were friendly & professional. I cannot praise them enough. If I had to find a problem it was at the beginning where no-one except ourselves noticed that we didn't have drainage from the guttering. Although it was easily rectified there did seem to be a lack of communication between those involved. On the whole, the completed build is bright & spacious. All the debris was cleared away & everywhere was left clean & tidy.

    Heather Hewlett
    25 Sep 2022

    Would recommend but think about blinds.

    Very happy with conservatory, designed well and looks better than I imagined.  All staff polite whether face to face or telephone.  Snagging list dealt with very quickly and efficiently.
    Our only issue would be the length of time from quote to completion - 26 weeks. 
    Also would have been beneficial if initial consultation had mentioned that 5 star can supply integrated blinds. Now having problems getting blinds to fit  neatly that will compliment and fit into the overall internal design. Could  prove to be a very costly oversight. 
    Overall very satisfied with end result. 
    Richard Hill