09 Oct 2023
St Johns Conservatory
Great work from 5 star. They have planned, sought planning permission for, and built a great conservatory extension for us. E were kept well informed throughout and all of the tradespeople were excellent. There were some delays in the completion, which is the only reason not a 5 star, but these were well.communicated to us. Would certainly recommend.
Thomas Fairman
Conservatory
17 May 2023
Cold caller
Selection, service and installation was great but two days ago we had a cold caller sales person attend the house whilst my wife was busy working from home, the sales person was very rude and dismissive when told we had recently had a door installed stated “yeah of course you did” in a condescending manner.
I was until then very complimentary but that kind of rude cold calling doesn’t represent the company at all.
Andrew Connelly
Doors
08 May 2023
Quality and efficiency
We are extremely pleased with the quality of the windows for the entire house and two doors, fitted by capable and attentive installers. The difference to appearance and warmth of house was immediate. After fitting, one door needed two return visits for adjustments (hence 4 stars), but the firm gave same-day response to my calls and the issue was sorted.
Hayward Osborne
DoorsWindows
23 Feb 2023
5 star Conservatory Installation
Our new conservatory looks great and everyone we dealt with at 5 star was polite and professional. The installation was not without its problems from damage caused to internal decoration, incomplete finishing and a damaged window pane that needed to be replaced part of the process. 5 star were quick to remedy the majority of these issues without quarrel. Unfortunately, the installation has now left us with decorating issues that we have to resolve in the adjoining room.
J Edwards
Conservatory
12 Jan 2023
Superb installation of our composite front door
Superb installation of a high quality composite front door for Mr & Mrs Hodgkinson. We had used 5 Star previously at our old property and had no hesitation in using them again. The fitter was polite and a tidy and efficient worker.
Amy Hodgkinson
Doors
09 Jan 2023
Conservatory roof
Perfect experience.Clean,friendly fitters.
Lovely job well done. Two happy workers who could not do enough to please us.
Will recommend your company to anyone who asks.
Thank you 5 Star.
James Ross
Conservatory
06 Dec 2022
High quality conservatory
We are extremely pleased with the new conservatory we have got. We were helped with the planning process and throughout the build. There were some issues along construction with subcontractors but the 5 Star team acted quickly and professionally to correct them.
Would have no hesitation in recommending them.
Would have no hesitation in recommending them.
Helen Solimena
Conservatory
28 Nov 2022
New windows
5 Star installed 5 new windows and now my house is fully newly double glazed. I have used them before and they are always efficient and get the job done. Very good on price too.
Sue Lavender
Windows
20 Oct 2022
Conservatory installation
Office administration was excellent dealing with all our queries straight away leaving us feeling confident about the installation. All the
workmen involved in the
construction build were friendly & professional. I cannot praise them enough. If I had to find a problem it was at the beginning where no-one except ourselves noticed that we didn't have drainage from the guttering. Although it was easily rectified there did seem to be a lack of communication between those involved. On the whole, the completed build is bright & spacious. All the debris was cleared away & everywhere was left clean & tidy.
workmen involved in the
construction build were friendly & professional. I cannot praise them enough. If I had to find a problem it was at the beginning where no-one except ourselves noticed that we didn't have drainage from the guttering. Although it was easily rectified there did seem to be a lack of communication between those involved. On the whole, the completed build is bright & spacious. All the debris was cleared away & everywhere was left clean & tidy.
Heather Hewlett
Conservatory
25 Sep 2022
Would recommend but think about blinds.
Very happy with conservatory, designed well and looks better than I imagined. All staff polite whether face to face or telephone. Snagging list dealt with very quickly and efficiently.
Our only issue would be the length of time from quote to completion - 26 weeks.
Also would have been beneficial if initial consultation had mentioned that 5 star can supply integrated blinds. Now having problems getting blinds to fit neatly that will compliment and fit into the overall internal design. Could prove to be a very costly oversight.
Overall very satisfied with end result.
Our only issue would be the length of time from quote to completion - 26 weeks.
Also would have been beneficial if initial consultation had mentioned that 5 star can supply integrated blinds. Now having problems getting blinds to fit neatly that will compliment and fit into the overall internal design. Could prove to be a very costly oversight.
Overall very satisfied with end result.
Richard Hill
Conservatory
30 Aug 2022
Palladio door installation
After a horrible botch job by another company, 5 Star saved the day. Excellent communication from start to finish and the door is now perfect. Took another 3 months from ordering to fitting as it was a special order door, but totally worth the wait, the door looks fantastic. Really clean fit and finish, wouldn't hesitate to recommend.
H Ahmed
Doors
06 Jul 2022
Good Overall
Positives - Good workmanship, work site left tidy at the end of each day , friendly and helpful. Pleased with outcome at end of project.
Negative - Confusion for some time over whether the roof that had been sold could actually be delivered even though it was discussed extensively. Communication within 5 star could have been better. Whole project took longer than I expected.
There were some bumps along the way but in general I would recommend 5 star due to quality of the workmanship and my satisfaction with the end result
Negative - Confusion for some time over whether the roof that had been sold could actually be delivered even though it was discussed extensively. Communication within 5 star could have been better. Whole project took longer than I expected.
There were some bumps along the way but in general I would recommend 5 star due to quality of the workmanship and my satisfaction with the end result