18 May 2015
Having seen the new Loggia Conservatories on...
Having seen the new Loggia Conservatories on Ultraframe's website we requested more information from them and they directed us to Visual Conservatories.
At the outset we were not very impressed with the salesman, Steve, who forgot which product we were interested in when he arrived, even though we were speaking to him the day before in the showroom and also made one or two other misplaced comments. however we proceeded with the purchase as we were happy with the price and Visual were highly recommended by Ultreframe.
From then onwards we were highly delighted with all aspects of the job, from efficient and polite tradesmen to standard of snagging and ultimately the end product.
Thankyou Visual we love our new conservatory.
ronald leeming
ConservatoryOrangery
29 Apr 2015
The workmen used were all very good and polite....
The workmen used were all very good and polite. The drawings for the conservatory, which I only saw when the workmen arrived, showed the wrong dimensions. I had agreed an internal width of 3m and was provided with a conservatory where the external dimension was 3m.
Stephen Scott
ConservatoryOrangery
19 Apr 2015
Replacement conservatory completed to a good...
Replacement conservatory completed to a good standard with professionalism throughout.
The fitters were very professional, arrived on time and completed the job to a high standard in one day.
Thank you.
Jonathan & Valerie Trunkwald
ConservatoryOrangery
09 Feb 2015
New orangery plus replacement of 26 windows and...
New orangery plus replacement of 26 windows and one new stable door.
Minimum waiting time after order. All tradesmen well coordinated and worked well together.
Would certainly recommend to others
David Whitaker
ConservatoryOrangery
07 Nov 2014
The salesman who visited our home was very polite...
The salesman who visited our home was very polite and very helpful. I was, however, annoyed that he said that the company didn't have a lot of work on and consequently if we considered to use your company he would make a discount if we could have the work done almost straight away. I found out later from all the other workmen that they were very busy, indeed, we were supposed to have all the work completed by the end of September, however, it was the middle to late October before all the work was completed!
John and Ben who constructed the base and brick work were fantastic. Always cheerful and helpful.
Mark and Mark who constructed the conservatory were both stars. The weather conditions they had to work in was awful, however, unlike other companies, they worked through it and were cheerful and helpful at all times.
Kevin (hopefully I have the name corrected) who fitted our flooring was a gentleman and made a fantastic job.
Ian the gas mans work was matriculates. I would recommend his workmanship to anyone.
Paul and Patrick the electricians were polite and helpful and I would recommend their work to anyone
Mark returned and did the second fix and as usual, friendly, polite and so helpful..
Unfortunately I cannot remember another gentleman's name but he came and resolved the issue I was having with one of the sliding doors. As usual polite and very helpful.
Both Paul and Steve who I spoke to on the phone were both very helpful and very understanding when we had any issues, which were very few.
Punctuality of all the workmen was fantastic.
Overall I would certainly recommend your Company and would be happy if any of your future customers wanted to look at the workmanship of our conservatory or ask us any questions.
Thank you so much for all the hard work that was displayed by all the team, I am so happy with the end result and cant wait to be able to use it on a daily basis.
Mrs Virginia Owen
ConservatoryOrangery
30 Sep 2014
Jill Collins
DoorsWindows
30 Aug 2014
The door that I purchased for my house was...
The door that I purchased for my house was installed beautifully, the design was perfect and the aftercare support great.
I did find the approach in the sales room a little heavy even though I knew exactly what i wanted and I think the design of the brochure looks a bit outdated too, probably great if you've a 50 year old woman but not a mid 20's man. Cool it up a bit, just a bit of good graphic design would go a long way to improve the image. other than that a great selection
Carl Holderness
DoorsWindows
23 Feb 2014
Salesman very knowledgable, no pressure to buy,...
Salesman very knowledgable, no pressure to buy, very quick lead time and construction. Very impressed
Simon wilcock
ConservatoryOrangery
24 Oct 2013
Following the fitting we did have a few problems...
Following the fitting we did have a few problems but these were dealt with very quickly in a very professional manner.
Many thanks