I am not keen on tick boxes but have done a few. The job was to replace an old "plastic" roof with Pilkingtons. Overall the room is much nicer, warmer, brighter - as I was told to expect. The surveyors who visited were helpful. I was told to the job had to be done before Christmas (as part of some sales initiative I expect) and so cleared the room completely. However, the job was not done until January which meant considerable inconvenience over Christmas and New Year. The fitters were quick and happy workers and left little mess behind them. My remaining comments concern the practicality of the roof. The slope is very slight - as expected - but I did not expect it to retain water as it does. There is little appreciable run-off which leads to pooling. I was told about the self-cleaning properties of the glass. In reality the comparative wetness means it does not dry quickly and airborne litter rests there. In addition, some of the edges drain better than others which suggests a variation in accuracy. The gutter does not drain completely but pools in the centre - so it is never empty. That means it will freeze. I have had a return visit, with prospects of some improvement to the slope - which ideally might have been effected on the first fitting. I have had no follow-up report. Whether it will help - and thus be worth the fuss - is a moot point. I envisage having to have it professionally cleaned frequently. The gutter definitely needs re-hanging. If I had not paid the bill in full I'd have been inclined to hold some money back. I look forward to any help. Oh, the sales team from Sanderson were far too forceful and pushy, desperate to get on site even though I'd said no politely and firmly. Frederic Manby

We are extremely happy with the orangery we have had built. The quality is great and the whole installation has been efficient and flexible to our needs. All the members of the team have been helpful, friendly and professional. I can highly recommend Visual as a company to use. Thankyou

We have had a fantastic orangery built in no time at all. All the tradesmen were professional, polite & super efficient. I would highly recommend this company to anyone who wants a beautiful orangery built that will really enhance their home.

I don't like to give 100% for any review because it's not realistic but other than a couple of minor glitches I cannot fault the service! punctuality or workmen.

We would highly recommend Visual, for any work you are seeking to undertake – we received excellent service from our initial visit to the showroom, right through to full completion of our Orangery. Prior to instructing our build, we shopped around to look at various other companies in the region, to look at ideas and to gauge prices. The sales person at Visual, Steve, fully understood our requirements and happily talked us through the different options available, to ensure our needs were fully met. Steve was without a doubt the keenest and most knowledgeable person we had met, who within an hour, had prepared full drawings and costings for us – which is something that we’d struggled to obtain from other companies! From then on, we knew that Visual were the company we wanted to complete our build. In terms of the actual build; I’ll be honest and admit that I was expecting a huge mess and a stressful time, but that wasn’t the case! Every single member of staff/contractor was very friendly and professional, they all knew their individual trade, answered any questions we had and completed the work in a timely (and very tidy!) manner. As you would expect, we had a couple of tiny snagging issues post-build. Again, the team at Visual responded very quickly to our calls, arrived on time and as agreed to complete the work, and delivered a high quality service - I cannot fault the work and we are extremely happy with our finished product! Mr and Mrs Anderson

the whole process has been excellent with little upheaval. All workmen and representatives from Visual have worked to and maintained the highest standards. I have already recommended Visual to others.

The teams arrived at the appointed time to replace the conservatory roof.Whilst one team off loaded the van and sorted the roof sections the other team began removing the old roof.Everyone seemed to know what they were doing without being told.I was surprised how quickly and efficiently the new roof was fitted I am very impressed with the result. The old roof was taken away and the area was cleaned up afterwards to a high standard.

everything about our experience was good. from initial meeting to the end product. all the workmen were punctual, friendly and tried their best to keep the site clean and tied - not always easy in November. I love my Orangery and it only took about 3 weeks from breaking ground to sitting in it. Everything went so smoothly, a good experience from start to finish.

The overall experience and value for money was excellent. Installation was quick and easy, no mess as the installers cleaned up as they went along. Would certainly recommend the company to anyone thinking of purchasing their products

Excellent service from start to finish - very satisfied with finished results. The fitters even resealed one of our old windows for us free of charge :) I'd defintiely recommend the company.

We needed to replace our old leaking back door which was a Barn Door and so opted for a Rock Door Barn Door which is white on the inside and black on the outside. We are very very pleased with our purchase, the Rock Door is brilliant and the service we received both from the surveyor and the fitter was excellent. The fitter was actually a friend of a friend so that was nice, but even so I have to say what an excellent job he made, so punctual, quick, efficient and tidy !! THANK YOU VISUAL - We will certainly use you again and recommend you to all our friends & family. Kind regards, Mr & Mrs Jackson (Date 26/11/13 Time 15:18)

Great service from start to finish. I love my new door!!!!!!!!