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1,511 Reviews
4.7
Overall Rating
About 5 Star Windows & Conservatories
At 5 Star Windows & Conservatories, we design our products to make the most of your property. Our thoughtful options, numerous features and superior Customer service provide a level of comfort and pleasure that will transcend into all aspects of your life. It is our passionate pursuit of perfection that makes our Customers amongst the most satisfied in the UK today.

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    01 Feb 2021

    Very pleased.

    Very pleased. Dean and lee, the workmen who fitted the window's were very good.
    Norman Dent
    Windows
    28 Jan 2021

    Very polite.

    On time. Very polite. Very careful with curtains and paper hoovered up. Left it all very clean inside and out.
    Mrs D M Brownie
    Windows
    26 Jan 2021

    Excellent build quality

    Excellent build quality, on time and in full. Special mention to the electrician who did extra work to make existing electrics safe.
    Sarah Hughes
    Conservatory
    25 Jan 2021

    Excellent Job.

    Excellent job. Good after sales service.
    Susan Lockdown
    ConservatoryWindows
    18 Jan 2021

    Excellent Service

    Excellent service.
    Josephine Reid
    Doors
    18 Jan 2021

    Phone contact was rubbish.

    Phone contact was rubbish. Promised to get back to you, but didn't. Didn't come back and plaster for three weeks. Which we had to sort out.
    Penny Howarth
    Doors
    15 Jan 2021

    The end result is lovely and made such a difference to the room

    A bit disappointed with communication at beginning of project when awaiting plans and people kept coming to measure (which made us a little uneasy). However, once the the project began the workman were really good and kept us well informed. The end result is lovely and made such a difference to the room - could not believe how warm the room is now.
    Lesley Brewer
    Solid Roof
    08 Jan 2021

    We decided to have a conservatory/orangery built.

    The salesman gave us good advice about layout and construction and worked with us to get the best design for our project. The project started on time but there was a delay between the initial footings being constructed and the rest of the construction which was not in line with the program. We found it necessary to chase this up as no explanation was forthcoming. However once construction restarted a firm schedule was given and adhered to. Any issues we had were quickly dealt with in a very professional manner. All the workmen were very considerate and tidy and overall we are delighted with the finished build.
    Wendy Pusey
    Conservatory
    06 Jan 2021

    Very pleased

    I am very pleased and satisfied.
    Ben Spragg
    Doors
    04 Jan 2021

    Good company to deal with.

    Good company to deal with.
    Stephen Wall
    Doors
    22 Dec 2020

    Very pleased "with everything" from start to finish.

    The whole process was started and finished during a very difficult period during Covid-19 and everyone was very professional in their work and kept us fully informed with the work schedules.
    Great quality product and installation. Very happy.
    5 Star Windows & Conservatories are Top Class !
    Paul Broad
    ConservatoryOrangery
    04 Dec 2020

    Really happy with the end result and the fitters were excellent

    We had our conservatory roof replaced August 2020. Really happy with the end result and the fitters were excellent; their punctuality, manners, and workmanship was excellent. Our roof was quite a complex job because the conservatory is attached to a bay so the roof had to be designed and fitted to a curved wall. The communication from administration before and after installation let them down. After paying our deposit there was a long time without any communication. As this was at the start of the Covid-19 pandemic we were worried that they may have ceased trading. After chasing them several times we did receive contact and were relieved that they were still operating. Communication during installation was very good. We were not totally happy with the plasterer; punctuality, workmanship and end result were not to the same standard as the rest of the project. And again we were let down by communication as a complaint I put in writing about the standard of work by the plasterer was not acknowledged. I know my letter of complaint was received because I received an item I had requested by return post.
    Alison Keepax
    Solid Roof