11 Mar 2021
AWFUL !
Terrible communication, rarely returned calls.
Parts missing, brickwork incorrect, frame did not fit brickwork, glass did not fit frame
work started on 2/7/20 and completed 21/1/21
so I left was boarded up with ply for 5 months with poor security and major heat loss.
kitchen flooded during heavy rain.
Generally shoddy work, as a single pensioner I didn't feel like a valued customer.
In their favour, Bi-fold doors are very good and invoices were super prompt.
Parts missing, brickwork incorrect, frame did not fit brickwork, glass did not fit frame
work started on 2/7/20 and completed 21/1/21
so I left was boarded up with ply for 5 months with poor security and major heat loss.
kitchen flooded during heavy rain.
Generally shoddy work, as a single pensioner I didn't feel like a valued customer.
In their favour, Bi-fold doors are very good and invoices were super prompt.
Andrew Partridge
DoorsSolid RoofWindows
10 Mar 2021
Excellent Windows and Doors
Excellent value for money products. Sales and Fitting were first class ,but Back Office need to improve in relation to efficiency and communication.
Keith Bannister
DoorsWindows
07 Mar 2021
New door
Just had new patio door fitted , excellent service and product
Mike Phipps
Doors
06 Mar 2021
New Front Door
Excellent service and quality . Fitted as promised
R . J Harris
Doors
01 Mar 2021
So cosy now
Experienced & knowledgeable installers. Very pleased with finished work.
My only criticism would be that communication between us & 5 Star was not always easy.
My only criticism would be that communication between us & 5 Star was not always easy.
Nicola Fletcher
DoorsWindows
12 Feb 2021
Brilliant Service from 5 Star
I found 5 Star extremely good to deal with. They produced a range of designs based on discussions we had with their designer. The build quality is excellent and our new conservatory is our favourite place to sit and relax. Would highly recommend them if your looking for a conservatory.
J Adams
Conservatory
01 Feb 2021
Very good.
Very good, big improvement. Cleaning on completion was rubbish and organisation not great.
Steven Morris
Conservatory
01 Feb 2021
Very pleased.
Very pleased. Dean and lee, the workmen who fitted the window's were very good.
Norman Dent
Windows
28 Jan 2021
Very polite.
On time. Very polite. Very careful with curtains and paper hoovered up. Left it all very clean inside and out.
Mrs D M Brownie
Windows
26 Jan 2021
Excellent build quality
Excellent build quality, on time and in full. Special mention to the electrician who did extra work to make existing electrics safe.
Sarah Hughes
Conservatory
25 Jan 2021
Excellent Job.
Excellent job. Good after sales service.
Susan Lockdown
ConservatoryWindows
18 Jan 2021
Excellent Service
Excellent service.