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97.4%
1,511 Reviews
4.7
Overall Rating
1,299
277
85
11
10
About 5 Star Windows & Conservatories
At 5 Star Windows & Conservatories, we design our products to make the most of your property. Our thoughtful options, numerous features and superior Customer service provide a level of comfort and pleasure that will transcend into all aspects of your life. It is our passionate pursuit of perfection that makes our Customers amongst the most satisfied in the UK today.
5starwindows.co.uk

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    05 Dec 2016

    Kevin Wright
    ConservatoryOrangery
    Helpful
    02 Dec 2016

    From initial order I had not contact from 5 Star...

    From initial order I had not contact from 5 Star for 3 weeks or more. I telephoned and asked when my installation was to take place, I was told they would call me back. I received a call to confirm the installation date, midweek not what I requested, I specifically requested a weekend fitting. I was told they did not like fitting at weekends in case spares were needed, why would you need spares on a new installation ? Having said that the fitter was excellent his workmanship is very good and we are pleased with the finished product. 5 Star need to keep the customers informed of the progress of the orders.
    Michael George
    DoorsWindows
    Helpful
    30 Nov 2016

    We are pleased with the conservatory/ orangery and...

    We are pleased with the conservatory/ orangery and were extremely happy with the installation teams and the electrician. The builders were excellent. The plumber however receives a poor review because of ineptitude. Overall the company could improve communication.
    Mrs C Sampson
    ConservatoryOrangery
    Helpful
    26 Nov 2016

    Very pleased with overall service from start to...

    Very pleased with overall service from start to finish. Fitters were very quick and efficient and did a good job. The only other comment I have is that I was expecting the van to show 5 Star Windows and Conservatories on the side, but it was plain. I think this is an area for improvement. Otherwise a happy customer!
    Jonathan Reece-Mills
    DoorsWindows
    Helpful
    03 Nov 2016

    Excellent products, installers and workmanship....

    Excellent products, installers and workmanship. That said communication in relation to the time scale of the installation, etc, could have been better as I felt we were sometimes "left in the dark" as to what was going on.
    David Randle
    DoorsWindows
    Helpful
    07 Oct 2016

    Leslie Miller
    DoorsWindows
    Helpful
    25 Sep 2016

    Generally good, though a couple of delays and a...

    Generally good, though a couple of delays and a mistake on the door threshold which was rectified to my satisfaction. Overall very pleased.
    Jim Prince
    ConservatoryOrangery
    Helpful
    19 Sep 2016

    Mr Paul John Collins
    DoorsWindows
    Helpful
    24 Aug 2016

    Nicola Green
    ConservatoryOrangery
    Helpful
    05 Aug 2016

    Good overall. Prompt. Clear. Fitters were...

    Good overall. Prompt. Clear. Fitters were excellent. Surveyor failed to identify missing lintel but this was rectified by fitting team without problem. Incorrect patio glass supplied, but also rectified by fitting team.
    Kevin Ludwig
    DoorsWindows
    Helpful
    04 Aug 2016

    VERY GOOD. NEEDED A COUPLE OF EXTRA VISITS TO DEAL...

    VERY GOOD. NEEDED A COUPLE OF EXTRA VISITS TO DEAL WITH INSTALLITION PROBLEMS
    Jacqueline Ruth Gardener
    DoorsWindows
    Helpful
    31 Jul 2016

    Yvonne South
    DoorsWindows
    Helpful