Satisfactory - a few snagging issues dealt with promptly.

Marks say it all !! Still not completed.

A very poor initial installation was rectified as soon as possible.

Very pleased with our new door, communication with ourselves regarding fitting date was not the best as luckily a family member works for the company and was carrying out the work for us otherwise we wouldn’t have known that they had changed the fitting date to the following day than has been discussed. Good quality product and excellent fitting service

Existing conservatory was being replaced. Either measurements of existing base were done wrong by architect, or it was manufactured to wrong size, as fitters had to do some modifications in order for it to fit together. One side of conservatory also not made to original design, although we have accepted it as doesn't spoil the look. Fitters arrived but missing several parts/fittings, making an expected 3 days into 5 days with the revisits with correct parts. Suspect some of this was poor communication back at head office, together with not all the required parts put in the packs for fitters to bring. Fitters themselves did a sterling job in recovering the situation, so that we are happy with the final product on the whole, albeit with a couple of fittings that cheapen the look of what should be a quality product for the price. Unfortunately therefore cannot give the best review I would have liked to do.

From first to last they are all wonderfull and very professional. They are called five star and they are.

Communication between office and installers could have been better.

Replacing patio doors. All staff very professional. Came when they said and did what they said. Wrong handles fitted at factory on doors but the fitter did his best to source replacements and return quickly to fit correct ones. My only comment (not criticism) would be that the new doors were narrower than those they replaced and the old silicone was left on the brickwork. This was rectified by additional trim after the fit but it would have been useful for the salesman/surveyor to mention this at the start and perhaps suggest ways this could be overcome on completion. other than that very satisfied at the moment.