18 Jan 2022
First-Class Service
I have recently had new Pennine French Doors fitted at my home by Pennine fitters Paul and Andrew. They did a first-class job and were very professional and friendly. I have always used Pennine for all my home improvements, so I tell all my friends and family: If it's a first-class job you want, Go the Pennine way!
George MreviewedPennine Windowsfor
Doors
18 Jan 2022
Great teamwork
Lee and Ryan were a great team - kept me in the loop throughout the fitting, were tidy, considerate and did a great job. I am thrilled with the end product.
Alexandra HaynesreviewedEden Windowsfor
Windows
17 Jan 2022
new back door
The whole process went smoothly. I made an early change to the specification, and this was done willingly and promptly. The fitters arrived slightly late because of an overrun on their previous job, but the work was carried out efficiently and everything was left clean and tidy. I was shown how to operate the door and lock.
Mrs Janet M BythreviewedBon Accord Glassfor
Doors
15 Jan 2022
Solid roof on an existing Conservatory
I have just had a solid roof put on my existing conservatory and I cannot praise highly enough the quality of the product and the installation team.
The installation team worked in all weather conditions and even replaced existing guttering on the house.
The finished product is excellent and would highly recommend this company for price, professionalism and quality.
Ian JickellsreviewedVisual Conservatories, Windows & Doorsfor
ConservatorySolid Roof
13 Jan 2022
NEW FRONT DOOR & SIDE WINDOW
FIXER CAME ON THE DAY PLANNED AND FITTED THE UNITS AND MADE A GOOD JOB.
HE WAS VERY GOOD AND POLITE, AND CAME TO OUR BUNGALOW EARLIER THAN THE TIME GIVEN. GREAT.
HE WAS VERY GOOD AND POLITE, AND CAME TO OUR BUNGALOW EARLIER THAN THE TIME GIVEN. GREAT.
J KILLWORTHreviewed5 Star Windows & Conservatoriesfor
Doors
13 Jan 2022
Excessive installation duration
The contract was agreed Feb 2021 and installation completed in January 2022.
There were a few changes to the contract in May for one window which I was advised wouldn't achieved the desired results so that was cancelled from the order. And I upgraded two windows prior to that date.
I was promised multiple installation dates from late May 2021 but it was September 2021 before the installation started. It was meant to take 5 days but due to the hap-hazard approach it didn't complete until January 2022.
In that time I escalated to the MD three times and also used the finance organisational route to represent me as well in the hope of a successful resolution.
Eventually some focus was put on the order and after multiple snag lists were composed I now have the windows and doors installed.
Most of the windows required 'fixing' which I'm told is a manufacturing issue and the back door had to be replaced.
There were a few changes to the contract in May for one window which I was advised wouldn't achieved the desired results so that was cancelled from the order. And I upgraded two windows prior to that date.
I was promised multiple installation dates from late May 2021 but it was September 2021 before the installation started. It was meant to take 5 days but due to the hap-hazard approach it didn't complete until January 2022.
In that time I escalated to the MD three times and also used the finance organisational route to represent me as well in the hope of a successful resolution.
Eventually some focus was put on the order and after multiple snag lists were composed I now have the windows and doors installed.
Most of the windows required 'fixing' which I'm told is a manufacturing issue and the back door had to be replaced.
Valerie Reynoldsreviewed5 Star Windows & Conservatoriesfor
DoorsWindows
12 Jan 2022
New Windows
Had new windows fitted by Pennine. Very pleased with the end result. Excellent service throughout, very professional. Appreciated the careful explanations at every stage. The fitters, Dan and John, did a great job, worked very hard, kept noise and mess to a minimum and checked everything carefully. They even replaced furniture afterwards.
Julie MreviewedPennine Windowsfor
Windows
10 Jan 2022
Thank you to the whole team.
We are extremely pleased with the service, products and installation supplied by Joedan Windows & Doors and are thrilled with our new Flush Casement Windows and Turquoise Solid Core Door. Thank you to the whole team.
Mr & Mrs Brown - GloucestershirereviewedJoedan Windows & Doorsfor
DoorsWindows
09 Jan 2022
A Credit to the Company
We had our new composite front door and side panel fitted by Pennine. We are very impressed with the quality and workmanship of the door and side panel and in particular the fitting. Conner arrived early and had it all fitted with painstaking precision, and no fuss, mess or drama. All companies benefit from having professional, knowledgeable competent and pleasant staff working for them, but Conner and his assistant surpassed this easily. He is a credit to the company, and it was a pleasure having them at our house, they made the whole experience enjoyable and stress-free. We are delighted and can not praise them, and Pennine enough.
Michael FreviewedPennine Windowsfor
Doors
05 Jan 2022
Terrible back office admin and massive delays with zero contact
Bifold doors and windows fitted to rear of property. Paid a deposit in May all remedial work finally finished in December. Fitters were great but admin from the office awful. Parts missing, fitters sent to fix errors with wrong parts and the office never contacted me proactively. I would have been more understanding if a) they had apologised b) they had actually taken the time to contact me rather than having to continually chase and b) been polite or even a little sympathetic on the phone. It’s a shame as actually happy with the doors and windows and the fitters but would never recommend this company to anyone given the terrible back office experience.
Carl AntrimreviewedEden Windowsfor
DoorsWindows
04 Jan 2022
Happy with our decking
We are very happy with our decks and very impressed with your after sales service, sadly this is a rare thing these days, so we are thankful that we chose your Company.
Jan & Alan HomansreviewedLakeland Verandahsfor
Decking & Fencing
04 Jan 2022
5 STAR SERVICE
We had a back door and 2 windows fitted. The fitters were very helpful and considerate. The service was wonderful, would strongly recommend!