Our old conservatory roof was near K******d, almost totally cream crackered. We were desperate, what could we do, we needed a hero crew. Guess who came to the rescue, 5 Star Windows of Kidderminster, that's who! The teams were scheduled, they did their bit, what a fabulous job the fitters did of it. Roof dismantled and reformed, transforming our aspect of rain on a tin roof. Plasterers did sterling work, so clean, you hardly knew they'd been. The Sparky's lights sparkled like stars in the night, glistening so clear and bright. We watched in amazement; our hearts skipped a beat. It really was a real treat, little mess, stress free cleaning it gave quality a real meaning. Our grateful thanks to all who dared to replace our poor old conservatory roof.

We have nothing but praise for 5 Star from the first home visit to choose our new door, the visit from the surveyor to check measurements and the fitter who arrived promptly on a day that was pouring with rain. He fitted the door expertly ....the coffee helped!!. He made good round the door frames and left no mess at all. Well done 5 Star, we would highly recommend them and would use them again for any future needs.

Efficient, painless & a good value experience. The salesperson, surveyor & fitting team were all good people.

I had a new front door installed by Speedy. Recently I have had someone try and break into the front door and thankfully failed due to the extra high security locks on the door. 

October 24 Less than zero star review!
WARNING!!! I have found this business to be completely untrustworthy.
Please read the other reviews here and on Trust Pilot. If you pay them the 30% deposit up front that is in their terms you may join me in having the word MUG indelibly ring in your ears for months on end.
Why?
I paid a very large deposit in November 2023 and received no installation date for months. I then received professional advice that their proposal would not be compliant with building regs and they admitted they couldn't supply to my requirements thereby breaking our contract.
We then found that they have multiple CCJs against them with many customer and supplier creditors not being paid.
Following our letter cancelling due to breach of contract and our original review, we were offered a new compliant contract with installation starting in June 24.
Having given them every chance, we finally lost patience at the end of September when a promised early October 24 installation date became vague talk of maybe later in the month and with no evidence of any of the materials we had paid for in November 2023 at their premises.

For 10 months this company had over many £ thousands of our money and we received nothing. We are taking various actions to recover the debt and are reporting them to all relevant trading authorities.

The staff at Premier Windows were very friendly and helpful. They designed our conservatory extension and explained the process clearly to us and the team who built and constructed it were very professional and hard working. They were considerate of our needs and made minimal disturbance. We are very pleased with the result.

The service has been second to none from the young man in the Kidderminster showroom, the admin team, the salesman who helped us choose, the knowledgeable surveyor & finally the very experienced, friendly, installer. 
The installation was seamless & Paul did an amazing job leaving the front of our home looking fabulous & the house very clean & tidy. 
Great job - would definitely recommend ….

We had our extension built within 4-5 weeks and all the workers were lovely and professional - If there were any issues, they came the very next day to sort them out.

The order of works just seemed to flow from digging out the foundations, building the walls, adding the roof and the windows and doors.

Communication was good and we were kept up to date, almost daily, to what has been completed and what to expect next and when, so we weren't left in the dark as to who was coming next to do what.

When the 'snagger' came out at the end of the build, he was honest and upfront about things and made a couple of small changes which we wouldn't have known about or realised, but he was honest and got the small snags sorted before we paid the final payment.

overall a good company with experienced builders/fitters and excellent communication skills!

Everyone at 5* were exceptional. Questions answered promptly workmanship brilliant. All workmen arrived promptly and were very courteous and were great at cleaning up. I would certainly recommend the company.

Craig really listened to me and I ended up with a good looking front door. The lads that came out to install the front door were delightful, really helpful and took time to explain things with no mess left so my driveway was left clean and tidy. I will have 5 Star Windows back and recommended to others.

Craig really listens to what I wanted, the lads that came to install the new front door were a delight and took time to explain thing's and left my driveway very tidy. Would have 5 Star back again and would recommend to people

The employees who fitted our windows and door were extremely pleasant and worked hard. I would recommend Trademark Windows to anyone.