07 Feb 2025
New Garden Room
I don't normally do reviews but I felt I had to this time, What a Great Company to deal with from start to finish all of the tradesman were excellence in their work and we are so pleased . The pricing was great compared to some quotes we had .
If you are thinking of having work done please use Amber Home improvements , you will not be disappointed.
Thank you Amber
If you are thinking of having work done please use Amber Home improvements , you will not be disappointed.
Thank you Amber
Robert ClintreviewedAmber Home Improvementsfor
Conservatory
06 Feb 2025
Professional Friendly Service From All Staff
An excellent service provided by Premier Windows, right through from viewing options in the show room, to survey staff to the super fitters. A professional job carried out and we are delighted with the finished article. Would definitely recommend.
Mrs MayerreviewedPremier Windows & Conservatoriesfor
DoorsWindows
06 Feb 2025
Fabulous service and fitting
What pleasure to find a company where great customer service values still exist. We have been given wonderful service from the start of our interactions with 5 Star and the fitting was fast, efficient and very tidy and clean. The fitter explained everything and ensured that we were happy prior to leaving. The office staff are also a pleasure to deal with and I have no hesitation in recommending 5 Star for door installation. Our next projects will see them first in line for our business.
David Tomalinreviewed5 Star Windows & Conservatoriesfor
Doors
05 Feb 2025
Replacement doors & windows
Really pleased with our replacement doors and windows, staff were polite & really good workers. tidied up all the mess.
Moranreviewed5 Star Windows & Conservatoriesfor
DoorsWindows
05 Feb 2025
New windows
The actual windows installed were of a higher quality than I expected. The fitting team did an exceptional quality installation and left the rooms immaculate.
I was so happy with the work to replace my front windows that I have requested a quote for the back windows to be replaced. The quote was acceptable and I have ordered this extra work.
Kevin Carroll
I was so happy with the work to replace my front windows that I have requested a quote for the back windows to be replaced. The quote was acceptable and I have ordered this extra work.
Kevin Carroll
Kevin Carrollreviewed5 Star Windows & Conservatoriesfor
Windows
03 Feb 2025
Brilliant brick Porch/Extension
High quality work. Superb fit and finish. So very happy with the end result. Totally transformed our home. Can’t recommend enough! We’ll always come to Trademark first when we need any new home improvements!
Lee KahlreviewedTradeMark Windowsfor
Porches
03 Feb 2025
Beautiful Conservatory!
Top company, great work, great price, great after sales support and really pleased with the results! Highly recommend if you’re in the Reading/Berkshire area.
Lee KahlreviewedTradeMark Windowsfor
Conservatory
03 Feb 2025
New doors for my parents house.
Really happy with the job Trademark did for my parents house. New UPVC front and back door. Good price, good installers and a great 20 year warranty. Highly recommend!
Lee KahlreviewedTradeMark Windowsfor
Doors
03 Feb 2025
Having been scammed by a builder a few…
Having been scammed by a builder a few years ago, I was very cautious about choosing a company to replace my front windows. After doing my research, I contacted several companies for quotes and eventually engaged 5 Star after a very satisfactory consultation /planning meeting whereby I was price matched to a previous quote I was thinking of accepting.
The surveyor's visit went without any issues and I was initially given a rough installation date of after Christmas 2024. However, I was contacted by the appointments team to say they could install on 16th and 17th December. The whole installation process went well, with the exception of time keeping on the part of the fitters. I had to call the head office each morning because of them being over 1 hour late. Both times there were acceptable reasons why they were late, but it would have helped this review if this could have been communicated to me in real time - via head office if they didn't have my number, maybe.
5 Star have said they were going to follow this up.
Having said that, the installations went well on both days. The Fitters were very friendly and helpful, and worked well to get the job done. Trickle vents needed to be ordered to finish the job , which arrived after Christmas and fitted on time by another team.
All admin and office staff have been very supportive throughout.
Will recommend his company to friends and family Would definitely have them to do more work here too.
The surveyor's visit went without any issues and I was initially given a rough installation date of after Christmas 2024. However, I was contacted by the appointments team to say they could install on 16th and 17th December. The whole installation process went well, with the exception of time keeping on the part of the fitters. I had to call the head office each morning because of them being over 1 hour late. Both times there were acceptable reasons why they were late, but it would have helped this review if this could have been communicated to me in real time - via head office if they didn't have my number, maybe.
5 Star have said they were going to follow this up.
Having said that, the installations went well on both days. The Fitters were very friendly and helpful, and worked well to get the job done. Trickle vents needed to be ordered to finish the job , which arrived after Christmas and fitted on time by another team.
All admin and office staff have been very supportive throughout.
Will recommend his company to friends and family Would definitely have them to do more work here too.
Sue Toms reviewed5 Star Windows & Conservatoriesfor
Windows
03 Feb 2025
Contemporary door
After putting up with a cold, old fashioned and draughty front door for many years, we decided to update our door and chose 5* as we had used them in the past. From the moment that we met the salesman through to the fitting of our door, we were treated with respect and received exceptional service, professionalism and an amazing quality product. The fitter was thorough and professional and left the house in an immaculate condition. The installation was superb in every way and we are more than satisfied with 5* and our new front door.
Caron Shearman reviewed5 Star Windows & Conservatoriesfor
Doors
03 Feb 2025
A very efficient surveying and ordering..
A very efficient surveying and ordering process with clear paperwork and guidance throughout the experience. All employees arrived at the specified times and carried out their work efficiently. We had a minor problem with the lock which was quickly and efficiently sorted. The employees obviously knew their job and were very thorough in their execution resulting in a pleasing end product.
Rodger Fooks reviewed5 Star Windows & Conservatoriesfor
DoorsWindows
01 Feb 2025
Does what it says on the tin
Great service from start to finish. No pressure selling, just facts and advice. Schedule of works stuck to. Turned up on time and got on with the work. Left the conservatory tidy at the end of the day. Plasterers and electrician provided same service. Good quality work, and we're more than happy with the end product. Would highly recommend this company. Thank you