We have been a Pennine customer for over a year now and, whilst there have been little challenges along the way, due to Covid 19 restrictions and impact, we have found all the staff that we have come into contact with, whether they have been sales and office administration staff or members of the building and installation teams, to be courteous, very helpful and highly competent in their own roles/fields.

We have been enjoying our beautiful new orangery for a year now and friends and family absolutely love it! This was a significant investment for us and it has made a huge difference. We’ve enjoyed it so much that we have spent most of our time at home in this beautiful new living space! We also replaced our old front door with a modern composite door and side window panels last July and today Pennine have completed the installation of our new French Doors, in a finish to match the orangery. Connor and his team mate, Dean were just brilliant today, going the extra mile and working tirelessly in the heat to complete the work to a very high standard!

We have found that the quality of the materials, workmanship and customer service to have been first class throughout all of the work undertaken to date and I would definitely recommend Pennine Home Improvements based on our own experience.

Thank you Pennine for the transformation!

Orion replaced our old timber back door with a half glazed uPVC door. The surveyor came as requested and then inside a month the job was installed in about 2 hours by a really friendly and efficient fitter. The whole experience was excellent, thank you.

Very impressed with my new decking - makes the garden look great again. I cannot fault the advice I was given and the service throughout the installation. I would not hesitet to recommend Lakeland if you wanted decking or balustrades.

Thank you everyone at lakeland.

Our fitter Kevin was on time.He was very professional in his work the doors look great,he cleared everything away afterwards.

We were very impressed with the Kidderminster showroon and the reception staff who answered every question we asked.

Salesman's appoinment was booked, he arrived on time, was definitely not pushy, explained every thing to us and when requested gave us an acceptable quote.
Installation, although delayed by a few days, was expertly carried out with due care, resulting in a job we are very pleased with.

Things went great at the start, right products, fantastic price, the salesman was ace, explained everything in great detail. The deal was a 'no brainer, at that bargain price, having checked out the opposition.
The surveyor measured up, explained the slight complication to our setup, being an older property! The original window frames had a sash box set up, which had been modified by previous owners, and a framework had been installed, hiding over the mechanics. He advised that the frame should remain in situ, thus reducing the complication, and simplifying the fitting. Definitely, the way to go, easy fit, window out, window in, no problem!
NO such luck!
The frames supplied turned out to be too big, and wouldn't fit in the existing framework, so they couldn't be fitted on the day! There then followed a period of visits from the surveyor, etc, trying to decide who was at fault!
We eventually decided that the way forward was to accept the frames as supplied, but this involved removing the existing sash box frames, thus creating even more work than intended. A plasterer had to be involved to reinstate the surrounding window frame, and so we had to endure even more mess! Both windows had this treatment!
In fairness to '5 Star', they persevered throughout, and even though the job was drawn out, we couldn't fault the workmen. They made sure they cleaned up, every time! The resulting job was fantastic!
Thank you 5-star windows, we hiccupped along the way, but the final result was worth every penny, well done. I wouldn't hesitate to recommend your company!

We live in a conservation area and we needed windows that would match the style of our early Victorian property and that would meet all of the Council's planning requirements.

The windows and doors supplied are excellent and the installation was first class.
Highly recommended.

Thank you Pennine
Love our new orangery, everyone we met from Pennine was first class from sales to the guys that came to do the snagging. A few delays due to weather and some unforeseen works but nothing that caused any problems. Everyone that has seen it has been really impressed. THANK YOU PENNINE!

I would like to express my admiration for the very high standards repeatedly displayed by your company. The engineering, quality, fabrication and installation efficiency has been outstanding. The work by the installers was exemplary. They arrived and completed their work on time, were meticulously clean and tidy and left not a spec of dirt or dust. I have been a repeat customer with Joedan and my original doors and windows are still in excellent condition. Many thanks.

We recently had a patio door, Sliding Door and 5 Windows fitted. The service from Orion from our first contact with the svlesteam through to the fitting was excellent. We were given good advice from the outset and were actually talked out of a more expensive option. The salesman clearly new his job and the benefit of his experience gave us confidence.
The visit from the surveyor was equally professional and helpful.
The fitting was carried out on exactly the date promised and the two fitters were equally experienced, helpful, polite and professional.
We took the time to shop around before settling on the quote from Orion but we have been very happy with the whole process.
The new Windows and doors look great and the house and garden were left in a very clean and tidy state.
Many thanks to Orion for their excellent service

We were really nervous about undertaking a new extension due to the upheaval and disruption but Pennine Home Improvements made everything so easy. Their communication from start to finish was spot on and everything ran as smoothly as possible. We are delighted with the end result.

So pleased with my my new patio door, it has added so much light to the room, I just wish I had added it earlier. The installation was easy, didn't make anywhere near as much mess as I was worried about. The quality of the door was as described by the team. Very happy with my new patio door, thank you.