Eventually after a month of mistakes job finally done and looks really nice.

Excellent windows + service

Excellent job done but would ask why glass in the bathroom is of a different design from the shower room.

Excellent service

First class professional service

We had 2 sets of large windows, a small window and french windows fitted. General ordering went well however, we didn't see any samples of what we were getting. Although we were clear of the division of windows and where the openers would be for instance. Arrangement of fitting went well and in a good timescale and the quote was competitive. Steve and John were great fitters - they worked hard all day long to get as much of the job done. They did arrive later than expected but this was apparently due to a delay in getting to us. They only had one of the two windows for the French doors which they were due to fit therefore they were not able to fit the French doors. They were understanding of needs on the day and the fact that we didn't want to start the french windows if they couldn't be completed. They returned after around 2 weeks and only after we chased Yorkshire Windows. When Steve and John returned, they fitted the glass in an afternoon and again worked hard to complete. There were imperfections in the windows however and so a week later, another fitter came to replace the glass in the window. We are now happy and satisfied with the fitting of the windows and the look that we now have. The fitters were great, polite, flexible and hard working. However I would say that the logistics of getting the glass (and good quality panes) was the element that lacked in our experience. The fact that it took three visits to complete the job made it difficult to be completely positive. We also had to do a lot of chasing to keep the project going. In summary, the fitters were excellent however the logistics and communication were lacking which tainted our experience of getting the windows fitted. Thank you

Excellent service.

Very pleased.

My experience from start to finish was excellent, the salesman that came out was very informative, had a sample of window which I found interesting to see how it all worked, the telephone communication was excellent. When the guys turned up to do the work they introduced themselves and explained what was going to happen over next few days, they arrived every morning at the time they said they would do they were very polite and kept everywhere as clean and tidy as possible There was a window that was cracked and they sorted out a replacement for me I don't know anything about fitting windows and doors but was very impressed by the way the guys went about their work Would highly recommend P.S. this wasn't the cheapest quote we had but was impressed with the sales people that decided to go with West Yorkshire Windows

From start to finish, everyone we spoke to was professional, super helpful and friendly. When some panes turned up broken they explained the whole process of replacement and let us know as soon as the replacements were in stock. Even when I queried about the scaffolding charge (no scaffolding was used in the end) they explained that a cheque for the scaffold amount would be sent as soon as everything had been finalised. Couldn't be happier with the level of service and I have already started recommending you to everyone I've spoken to! Not to mention youbwere a third of the price of Safe style (how the come up with their prices I will never know) Thank you!!