Avoid at all costs, from day 1 it was a disaster. Delays, shoddy surveys, additional monies needed to rectify situations that could have reasonably been identified at survey. Workmen that don't turn up, work missed, poor workmanship and a complete lack of project management. Many weeks of stress and tears with the company failing to meet the service I was paying for. No compensation in recognition of all of the issues provided despite numerous complaints. Buyer beware!
Update: West Yorkshire Windows have blocked me from their Facebook page to prevent me from commenting on their adds with honest and politely worded reviews. Their offer for me to reach out is farcical as I have repeatedly contacted with all my attempts to agree a fair price or any sort of recompense for their errors shut down with repeated demands for full payment. Lots of words to save their face in a public domain

My original installation got delayed a day before the scheduled installation via text. Weeks later when my doors and windows were finally installed components were damaged.
Despite the installer telling me I'd be contacted about replacement, I heard absolutely nothing from the company for 5 months.



Inquiring about the 5 month silence I was told contracts had no legal deadline, and apparently messages had been left for me over this period (they had not). I tried to make a complaint, but the company clearly aren't interested in customer service and have mostly just ignored and ridiculed my grievances.

My name is Tony Hession and I have corresponded with the MD of WEST YORKSHIRE WINDOWS and his accounts and installation team regarding poor management.
They are in breach of contract by not providing goods and services they WERE contracted to.
If you do not have any constructional knowledge DO NO ENTER INTO A CONTRACT with this company!!

If you want windows that let in water then I recommend this company, we had a solid roof put on our conservatory and they had to fit a frame and new window above the patio doors. First time it rained water came in they came out and bad mouthed the first installers then allegedly put it right. We’ve had them back 3 times before the leaks were fixed “we hope”.
Unfortunately the water ingress caused damage to shutters and lifted the flooring I pointed this out to WYW and they refuse to except responsibility for the damage. First excuse I should have informed them earlier I pointed out I did, Second excuse it was an “act of god” I pointed out it was an act of poor workmanship. Third excuse it was suggested I should have kept a visual on the work they carried out in case it wasn’t fit for purpose in so many words.
As I’ve said if you want windows that do not keep out the elements then this is the firm for you.

I would not recommend this company under any circumstance, rude and unprofessional. Their customer installation team are non existent and are not interested in any complaints.