We had a composite door fitted in January 2022. Over the last few months it had become very difficult to open and close the door. I contacted West Yorkshire windows and spoke to a lovely lady and explained what the problem was. She organised someone to visit 3 days later. He fixed the problem quickly after explaining what had happened to the lock.
Very efficient aftercare. Thank you.

I contacted West Yorkshire windows for a quote for new windows for the front of my house. After a prompt appointment & quote I agreed the price when I was ready. No pressure, and everything was very clearly explained & confirmed what I requested. After an arranged survey, a few weeks later I was contacted for a fitting date. Very good communication throughout and any queries explained and reassured to me. On fitting day the fitters were very polite & did a great job. A few days after my installation I was then contacted again & asked if I was happy. Very good communication. Very pleased. Thank you !

Good quality windows and doors. Required a slight adjustment to front and patio doors after a 6 months use reported this to customer service and next day a fitter was here. Fantastic guy no mess no fuss job completed in 20mins. Would recommend this company to anyone

We recently had a replacement conservatory fitted including a new flooring. The workmanship throughout was very good and the work staff friendly who informed us of what they were doing as the job went along. The only let down and for not marking five stars was the office admin and ordering. There we a couple of date changes and a couple of finishing strips were ordered wrongly (twice) and the fitter had to come back again. I think the office admin need to sharpen up as they are letting the side down!
However, I would probably still recommend West Yorkshire Windows.

What a treat to deal with a company that keeps its word .very informative all through the process from start to finish. Very professional through out, thank you West Yorkshire windows .

A professional service from sales, survey, and installation. Staff had a good knowledge of the products and responded quickly. I would recommend the company.

Every one of the teams involved in the Building work were 1st class in their conduct, professionalism, and finished work, including the "snag" man. We are delighted at the build.

However we were very disappointed in the attitude of the customer service we received. It seems like the customer is always wrong unless proved otherwise. I suggest certain members are put on a customer service course.
Also, I would like to know why the "Test Dig" (if one was carried out!) didn't reveal the extra work and cost involved before work commenced.

My original installation got delayed a day before the scheduled installation via text. Weeks later when my doors and windows were finally installed components were damaged.
Despite the installer telling me I'd be contacted about replacement, I heard absolutely nothing from the company for 5 months.



Inquiring about the 5 month silence I was told contracts had no legal deadline, and apparently messages had been left for me over this period (they had not). I tried to make a complaint, but the company clearly aren't interested in customer service and have mostly just ignored and ridiculed my grievances.

We are completely satisfied with the way the work progressed from start to finish. All staff have been professional and during the work the men have cleared up after themselves.

My full windows and doors project was completed in two days by a professional friendly installation team. The end product gave me excellent quiet, warmth and economy. The quality of the windows and door was superb proving to be a wise investment. I heartily recommend West Yorkshire Windows for their professional helpful approach and conclusion of my major project. Thank you

Hi, 
I would just like to say a big thank you to West Yorkshire windows for their excellent service in repairing our leaking conservatory roof.
It was fitted by another company who have ceased trading but West Yorkshire windows maintenance men came well out of their area and deal with the leak in a professional and friendly manner.
Many thanks once more.
Kind Regards,
Paul Johnson

This is the second time I have used WYW, the first time to replace windows & doors and glass roof in my conservatory and this time to replace all my windows in the house. Everything has gone well and so far I am very pleased with the results. The three guys worked really hard and really well. Would use WYW again.