16 Jul 2014
From our initial visit to the showroom at Birstall...
From our initial visit to the showroom at Birstall to final job completion it has been a great experience.
Our first visit to the showroom we were very impressed with the knowledge and helpfulness of the salesman. The home visit was within a few days and again the dsalesman was honest and helpful in his assessment of what might work well for us.
Bit disappointed in length of time to start job but I think this is more to do with wanting job to be done and finished asap after deciding you want an Orangery!
I think its called impatience!
All workmen without exception were punctual,courteous and professional. The quality of their work was excellent and they always left our home as tidy as possible at the end of each day.
Any queries we had were answered promptly and the team were happy to accommodate small changes / additions to our requirements.
We are thrilled with the Orangery - I think it has exceeded our expectations and we are looking forward to making good use of it in the years to come.
Excellent work Visual. Many many thanks
P & K Roberts
ConservatoryOrangery
21 May 2014
We were given a good introduction to the products...
We were given a good introduction to the products on offer, and very happy to place our order with Visual. Mark paid us a visit and we agreed a package, this was followed by a visit from their survey expert. They both were very proffesional and gave us a very good delivery date. On the agreed date the team of two arrived prompt at agreed time and despite our garden and conservatory being tricky for entry they dealt well with situation along with a lovely sense of humour. We are very pleased with the result and we intend to place a further order with Visual and will recommend them to our friends and neighbours.
Kenneth Bailey
DoorsWindows
20 May 2014
can not find fault with work men any thing asked...
can not find fault with work men any thing asked of them was not too much trouble advise from surveyor was great.all went very well.always left site clean and tidy.ready for nice weather to get full use of my extra room.thank you all
janet inness
ConservatoryOrangery
16 May 2014
All the team who have been involved in our...
All the team who have been involved in our conservatory project have been brilliant. Corteous, professional and pleasant, a really pleasure to have around and now that the conservatory is finished I actually miss them being around. This is the second conservatory we have had from Visual (nothing wrong with the previous one, just a change of design), and I would recommend them and use them again in a heart beat. The quality of their work is fantastic, and if previous work is anything to go by, their standard of aftersales care is outstanding. We love our new solid roof conservatory as it will make a huge difference to our family life. My only criticism would be that the plaster and electrician who came (outside contractors) did not have the same impecable standard of finish, punctuality and cleanliness as Visual's own guys, but may be that is because they set a very high standard that is hard to match. We will be having Visual back for our next project.
Helen Fulcher
ConservatoryOrangery
06 May 2014
We had our door fit first on the recommendation of...
We had our door fit first on the recommendation of my neighbour, we had a slight problem but this was sorted with no problem. We decided then to have the windows done and it was the best decision we made. The two fitters were a delight, polite, great workers no mess and did a great job.
I would not hesitate to recommend this company to any body, infact my neighbours were so,taken with the windows and workmanship they are having there windows and doors done
Jacqueline Bennett
DoorsWindows
01 May 2014
I am delighted with the completed project. Very...
I am delighted with the completed project. Very friendly and professional staff, excellent price and would 100% recommend to anyone.
Mrs Sharon Julie moore
DoorsWindows
30 Apr 2014
As you can see from our ratings we are delighted...
As you can see from our ratings we are delighted with all aspects of the service we have received from Visual. From the first sales contact with Steve through Richard's survey and the installation process our dealings have been highly professional and courteous. We needed our conservatory installation completed at short notice and the Visual team pulled out all the stops to achieve this. Special mention to installers Gary and Alex who did a superb job, and extra thanks to Gary for coming in on Good Friday to ensure everything was completed on our deadline. Viva Visual!!!
Allan and Elaine Dobson
ConservatoryOrangery
28 Apr 2014
7 am skip arrived, 8.30 Rob and others arrived on...
7 am skip arrived, 8.30 Rob and others arrived on site, wasting no time dug out the footings. That was the theme through out the whole project. At every stage every one was very polite and professional. Every one cleaned up at the end of each day, ready for the next. The conservatory was complete ahead of expected projection. To a very high standard indeed.
stephen & Marion Lamb
ConservatoryOrangery
24 Apr 2014
We had the door fit on the recommendation of my...
We had the door fit on the recommendation of my neighbour, and we were very pleased we had some issues with the fitting, but they were back in no time and the problem solved. We were so happy with the way our order was handled we have ordered windows as well. I can not recommend them highly enough. They were punctual, polite and tidy workers. Excellent all round
Jacqueline Bennett
DoorsWindows
02 Apr 2014
Very impressed with the chaps who installed the...
Very impressed with the chaps who installed the patio door. Very polite and professional - super job.
Siobhan Merrion
DoorsWindows
04 Mar 2014
Extremely happy from start to finish. The salesman...
Extremely happy from start to finish. The salesman and all the tradesmen were polite, friendly and professional. They always arrived on time and it was very apparent that they took pride in their work. Will not hesitate to recommend them to others. Thankyou.
Simon Padgett
ConservatoryOrangery
28 Feb 2014
From start to finish the whole process was...
From start to finish the whole process was seamless. All staff arrived on time and carried out their work with no disruption to ourselves. The work was completed quickly and efficiently. Your Company have an excellent team and are to be congratulated. I have already recommended them to a friend who is not in a position at this time to proceed but will definately visit the showroom when they are. We are absolutely thrilled with the end result and to think we were going to have a flat roof extension!