08 Feb 2016
The windows are fine but the communication and...
The windows are fine but the communication and service has been awful. The rest of the house needs replacing but I will not ask Orion.
Steve Clipston
DoorsWindows
08 Feb 2016
Excellent service and information. I spoke with a...
Excellent service and information. I spoke with a gentleman called Rob Fretwell-Bates who was professional easy to talk to and didnt complicate anything. Would recommend to anyone.
david denton
DoorsWindows
02 Feb 2016
Had to get stroppy with orion windows initially as...
Had to get stroppy with orion windows initially as no one returned our calls at least four times and nearly lost our contract because of it. After that they were very good by keeping us informed and were reliable. Doing a very good job overall.
Irene fleetham
ConservatoryOrangery
26 Jan 2016
Good choices for fit and finish of windows, and...
Good choices for fit and finish of windows, and the installation was quick and spot on. Only criticisms are that at times it felt a little rushed (for example, during the survey new decisions arose and it felt like they needed to be made that second to prevent delay - would have preferred to have reviewed options overnight before giving final signoff on contract). Also would have preferred to be able to access more technical information about the features of the windows and frames online before purchase. Overall, was able to satisfy these points over the phone, and was very happy with the installation and finished product. Would use again.
Edward Patmore
DoorsWindows
26 Jan 2016
High Quality Workmanship and very good value
High Quality Workmanship and very good value.
Julie Hill
DoorsWindows
15 Jan 2016
Steve Anderson
DoorsWindows
15 Jan 2016
We are delighted with the windows. Very neat and...
We are delighted with the windows. Very neat and tidy job. Thank you so much.
Mr John Stephenson
DoorsWindows
14 Jan 2016
From my first contact with the company, I have...
From my first contact with the company, I have been impressed by their attention and efficiency, including Rob, the salesman, the surveyor and the fitters.We would like to compliment the fitting team for their hard work and efficiency- in the face of some challenging weather. Communication was very good and every day I had the opportunity, if I needed it, to query any aspect of the work, both from the fitters and the Orion director who made contact every day. I was kept informed of exactly what was being done at every stage. They made a disruptive process as smooth as it could be.
Lesley Wilson
DoorsWindows
14 Jan 2016
Kate Whitwell
DoorsWindows
08 Jan 2016
Patio doors fitted. Prompt installation. Have used...
Patio doors fitted. Prompt installation. Have used Orion Windows 2years ago. Happy with service and after care.
alex moorse
DoorsWindows
06 Jan 2016
WE HAVE NOTHING BUT PRAISE FOR ALL THE...
WE HAVE NOTHING BUT PRAISE FOR ALL THE TRADESPEOPLE WHO HAVE BEEN INVOLVED IN THE DESIGN AND BUILDING OF OUR ORANGERY. THEY HAVE ALL BEEN FRIENDLY, PUNCTUAL AND HAVE CLEANED UP EVERYTHING AFTER WORK. ALSO POLITE AND PATIENT WHILST I QUERIED EVERYTHING. I WOULD CERTAINLY BE VERY HAPPY TO RECOMMEND EACH AND EVERY ONE OF THEM AND WOULD CERTAINLY USE THEM AGAIN SHOULD THE OCCASION ARISE.
MRS lYNDA SUNTER
DoorsWindows
04 Jan 2016