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741 Reviews
4.7
Overall Rating
About Orion Windows
Orion Windows was established in York in 1989 and is independently owned. From the early days the founders have worked to build a home improvement company based on recommendations by providing an outstanding service and high levels of customer care. Over the years Orion Windows have grown to become the area’s leading installer in Yorkshire, boasting an impressive showroom with conservatories, orangeries & solid roofs on display and with additional window and door displays. Unlike other conservatory and window companies, Orion Windows refrain from using any pressure selling techniques. We believe that our quality product and service sells itself!

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    24 Sep 2021

    New back door

    New job back door looks great had a feel problems with scratched glass and door not shutting but can't complain as they have sent other fitter to change glass and rectify the shutting so all good now so happy to recommend as I know Orion will all ways come back to help and fix.
    Steve Harrison
    Doors
    20 Sep 2021

    Patio Door installation

    Quote, measurement, installation very professional, smooth and the guys just got on with their job and cleaned up afterwards.  Extremely pleased with finished product.  Then....I had a problem with working the door lock.....this dampened the whole experience....the office staff couldn't advise/didn't log my call/didn't follow through.  After 3 days, a friend helped me out.  
    Jenny Nicholson
    Doors
    26 Aug 2021

    Lovely new patio door

    The guys arrived bang on time and got straight down to work.  Installed the new doors, made good and did a thorough clean up afterwards.  Very courteous and efficient.  I'll certainly go back to Orion when I decide to do the rest of the house.
    Steve Dean
    Doors
    21 Aug 2021

    New front door

    It was very easy to arrange, the surveyor came and took details. Orion were friendly and informative, the date was selected for the fitting and it happened on time. When a different coloured door was provided, I was given a compensatory discount. The door I have looks lovely and very secure. The door fitter was pleasant and fast working with a great taste in music!
    Karen Hillison
    Doors
    07 Aug 2021

    Quality product, friendly service

    I'm very pleased with my attractive new door. It smells a bit funny though! All of the staff I dealt with throughout the process were approachable and professional. This is the second time I've used Orion Windows and I wouldn't hesitate to recommend them.
    Helen Whitehead
    Doors
    29 Jul 2021

    3 Bedroom Windows

    Prompt quote and visit made. Assessor was very efficient and on time.
    Fitters worked hard to get the job done in one day. Apparently it was not an easy job. Dust sheets were put down. One window pane cracked in transit but this was replaced. On the negative side was the smell of some super glue used on the inside sill which took a couple of weeks to completely dissipate.
    I am very pleased with the new windows which have made a huge improvement to the bedrooms, and give much better insulation and ventilation. In the picture it is just the windows not the surrounds fitted.
    Andrew Bateson
    Windows
    22 Jul 2021

    Excellent and timely service

    Orion replaced our old timber back door with a half glazed uPVC door. The surveyor came as requested and then inside a month the job was installed in about 2 hours by a really friendly and efficient fitter. The whole experience was excellent, thank you.
    Chris Griffin
    Doors
    13 Jul 2021

    Professional, Friendly, No Fuss Service

    We recently had a patio door, Sliding Door and 5 Windows fitted. The service from Orion from our first contact with the svlesteam through to the fitting was excellent. We were given good advice from the outset and were actually talked out of a more expensive option. The salesman clearly new his job and the benefit of his experience gave us confidence.
    The visit from the surveyor was equally professional and helpful.
    The fitting was carried out on exactly the date promised and the two fitters were equally experienced, helpful, polite and professional.
    We took the time to shop around before settling on the quote from Orion but we have been very happy with the whole process.
    The new Windows and doors look great and the house and garden were left in a very clean and tidy state.
    Many thanks to Orion for their excellent service
    David Ellis
    Windows
    06 Jul 2021

    New Garden room/conservatory

    Very pleased with final result. A few bumps in the road to get there and snagging took a while to get completed which was frustrating. COVID, and the poor winter weather made the timeline to get started and completed longer than we would have liked but to be fair these were outside of Orion’s control. It was helpful having Orion take responsibility for the overall project including the planning application, although they were let down at times by the lack of communication by their subcontractors which meant we had to do some chasing. Having many years experience in the construction industry did help in agreeing onsite queries and understanding the processes being carried out, but it would not have been essential.
    Mike Furze
    ConservatorySolid Roof
    03 Jul 2021

    New door installation by 0rion windows.

    Very pleased with the installation of our new door the quality, fitting, lock and service has been first class.
    JOAN ADRIENNE RYAN
    Doors
    28 May 2021

    Very good service

    We had a set of French Patio doors fitted in late January and are very pleased with the product, workmanship and fitting. The service provided during these difficult times from initial contact with the company to completion was excellent. We would highly recommend on price and quality and will definitely use again.
    Gordon Mcintyre
    Doors
    19 May 2021

    Good job!

    Of the three quotes I obtained, Orion were the most professional in their handling of my enquiry and the follow up and the price was very similar to others. I am very pleased with the product, all windows and sliding balcony door. The installation guys knew what they were doing, paid a lot of attention to detail, especially around the large sliding door, cleared up and made hardly any dints anywhere. Even neighbours commented on how friendly and helpful they were! A couple of issues were dealt with courteously and efficiently by these guys and the office. Altogether, highly satisfied and would definitely recommend Orion Windows Ltd.
    Jenny Thompson
    DoorsWindows