07 Sep 2016
Quality: only passing of the years will reveal how...
Quality: only passing of the years will reveal how good this is, to my non expert eyes it seems good.
Staff: I should like to take the opportunity of commending Jemma Ricketts the Installation Assistant with the unenviable task of coordinating the whole project; efficient, effective and timely.
Richard Clements
ConservatoryOrangery
21 Aug 2016
Overall, my wife and I are very pleased with the...
Overall, my wife and I are very pleased with the quality of the products and with the fitters and their work. Apart from the first day, when nobody from the office rang to tell us what time the installers would arrive, everything went smoothly; Martin and Dave were punctual, carried out all of the work to a high standard and tidied up as they completed each job (two new windows and two new French Doors).
Two small niggles:-
It would have beeen very helpful if somebody had phoned on the first morning to let us know what time the fitters were aiming to get here.
Why do the (white) windows and French Doors have to have a black plastic inner seal? It would look much nicer (in my opinion) if everything were in white.
Dr. Peter J. Whittle
DoorsWindows
17 Jul 2016
We'll be back to replace the windows in the rest...
We'll be back to replace the windows in the rest of the house in a year or so!
Tim
Tim Baker
DoorsWindows
24 Jun 2016
The fitter worked very well with a minimum of fuss...
The fitter worked very well with a minimum of fuss and to a high standard. The work was carried out in good time and the final result looks very good.
Kevin Hawkins
DoorsWindows
21 Jun 2016
Brian J Guinnessy
DoorsWindows
02 May 2016
Paid deposit October 2015, work started 15th...
Paid deposit October 2015, work started 15th February and finished 15th April, so seemed a long process. Everyone I came in contact with were pleasant and helpful.
The conservatory looks wonderful, I'm very pleased with the work. I have had very positive feedback from family and friends.
Barbara McDonnell
ConservatoryOrangery
27 Apr 2016
Subject:- Guardian Roof replacement plus two new...
Subject:- Guardian Roof replacement plus two new windows
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Arrived on agreed date and all work completed on schedule.
The two installation staff ( Martin and Graham) were courteous and informative throughout the project.
They were punctual and carried out their work in a professional and tidy manor and cleared material as the work progressed.
The plasterer (John) also did an excellent job and was without doubt a credit to his trade.
We our very pleased with this project and we have no hesitation in recommending them. Thank you Eden Windows.
Regards
Terry Wade
Terry Wade
DoorsWindows
23 Apr 2016
Very happy with the whole process and the finished...
Very happy with the whole process and the finished product
Stephen Smith
DoorsWindows
15 Apr 2016
Very good workmanship..the fitter is very...
Very good workmanship..the fitter is very friendly.
reasonable price but good quality...
Lok Wong
DoorsWindows
04 Apr 2016
Excellent work 100%. I would recommend Eden...
Excellent work 100%. I would recommend Eden Windows to everyone.
Mrs Tracey Masters
DoorsWindows
03 Apr 2016
Post installation issues handled appallingly....
Post installation issues handled appallingly. Office support staff lack leadership and customer service focused professionalism. Whilst a failed locking mechanism cannot be the fault of the firm, the initial refusal to replace the additional keys that were purchased with the upgraded lock at the time of ordering can most certainly be put down to a lack of after sales commitment. The final offer to replace the keys after much 'discussion' was on a "when we next order from Solidor which might be in 1 month or 3 months time, we don't really know". Ended up purchasing yet more keys from an alternative source. Shocking. Simply won't use the firm again as a result.
Scott Waters
DoorsWindows
30 Mar 2016
Excellent friendly service at great price, would...
Excellent friendly service at great price, would definitely recommend!
