07 Dec 2017
Very pleased with result and installers
Very pleased with result and installers
Pamela Newman
ConservatoryOrangery
28 Nov 2017
Very pleased with outlet dealer
Very pleased with outlet dealer
Paul Dabbinson
DoorsWindows
27 Nov 2017
Personal service beyond compare we are more than...
Personal service beyond compare we are more than delighted with out new conservatory!
Mr and Mrs A.C. Estcourt
ConservatoryOrangery
20 Nov 2017
Installer very courteous, professional & he...
Installer very courteous, professional & he cleared up well afterwards we are very pleased with the new door.
Mr and Mrs John and Joan Flynn
DoorsWindows
06 Nov 2017
Peter and Brigid Hall
DoorsWindows
27 Oct 2017
Never dealt with such an awful company. Quality of...
Never dealt with such an awful company. Quality of service shocking!
Tracy Hammond
DoorsWindows
21 Oct 2017
We are very pleased with the work that Eden...
We are very pleased with the work that Eden Windows have recently carried out for us. This involved removal of a length of wall between kitchen and conservatory and fitting bifold doors. The two men arrived on time, carried out the work to a very high degree of professionalism and cleaned up afterwards. They were courteous throughout and readily answered any questions we had as the work was proceeding. I would unhesitatingly recommend Eden Windows to other people thinking of having work like this carried out in their home.
Peter Whittle
DoorsWindows
16 Oct 2017
Good service, great result and fairly priced...
Good service, great result and fairly priced compared to other companies. Fitter went out of his way to help even after the job was finished.
Clare McCarter
DoorsWindows
16 Oct 2017
Christopher Brooks
ConservatoryOrangery
11 Oct 2017
There should be a 3rd button for “Yes but”....
There should be a 3rd button for “Yes but”.
This has been a tortuous process which no doubt EDEN will want to explain.
The whole process from the first order took 6 months. This was initially due to the delivery of the wrong cills, (Residence 9) which then were then wrongly delivered and remained so for 2 months.
The external transom water bars took even longer and they too were firstly not delivered and then delivered incorrectly some 3 months into the process.
Since the first installation one of the Units has failed and is awaiting replacement.
Communication has been lacking.
Godfrey featherstone
DoorsWindows
07 Oct 2017
Overall the end product was of a good standard....
Overall the end product was of a good standard. Staff were well mannered, friendly and punctual. Our only concern is that there seemed to be a lack of communication that needs to be improved. Following the surveyors report, after 6 weeks we had to chase Eden to find out progress re start date. There seemed to be some sort of mix up internally but then within a couple of days things got underway.
It would be helpful to have written instructions on the aftercare of the windows, this is paramount if having self cleaning glass.
We had requested a porta-loo to be provided for the workmen, which we consider necessary and standard for the length of time required to complete the job. Eden said they would provide this but did'nt and we had to hire one at our own expense!
David Butcher
ConservatoryOrangery
04 Oct 2017
Very please with the whole experience and they...
Very please with the whole experience and they were Professional from start to finish in all aspects.
