12 Aug 2019
Smart new door and gorgeous window
I have just had a new Solidor kitchen door fitted along with a new triple glazed kitchen window. The installed products are of excellent quality and aesthetically very pleasing. They were professionally installed and look fantastic; I now want the remaining old, poor quality UPVC windows that I inherited when I bought my new home updated with the same products.
Additionally, the initial salesman (Mel?) was polite and helpful without being at all pushy (Unfortunately I have had several poor experiences of pushy double glazing salesmen over the years...).
Based on my experience I would be pleased to reccomend Eden Windows to anyone thinking about such an investment in their home.
Additionally, the initial salesman (Mel?) was polite and helpful without being at all pushy (Unfortunately I have had several poor experiences of pushy double glazing salesmen over the years...).
Based on my experience I would be pleased to reccomend Eden Windows to anyone thinking about such an investment in their home.
Jeff Collings
DoorsWindows
12 Aug 2019
Excellent work
Excellent. Pulled out all the stops when we had problems installing our bi-fold doors due to circumstances beyond their control. They still managed to do the work in time so we could proceed with our kitchen fit. The doors look great and the guys on site were polite, clean and very professional. We have now appointed them to build our conservatory.
Geoff May
Doors
02 Aug 2019
The whole project went as planned. Excellent...
The whole project went as planned. Excellent service from all involved especially the two installers who worked very hard in high temperatures.
Adrian Hygate
ConservatoryOrangery
01 Aug 2019
Slight damage to lounge wall but composition no...
Slight damage to lounge wall but composition no quibble.
Brian Brister
DoorsWindows
19 Jul 2019
Eden - fantastic service.
We have had a front door and patio door installed recently by Eden Windows. We feel very confident using their service as all aspects are carried out professionally and with a high level of customer care. The products are very high quality and reasonably priced for what you get. From the sales people to the surveyor, office staff and fitters everyone you deal with seems to take pride in their work and they never push for a sale. Great work, keep it up Eden, we will soon be coming back to you to replace our windows!
Kate Brooker
Doors
17 Jul 2019
ABSOLUTELY THRILLED
I visited the Eden showroom in Gillingham. I was given a written quotation (not an estimate) on the spot for the two types of patio doors I was considering. Eden visited my home the following day and measured up. I chose the aluminum patio doors, and I am so pleased with them. The frame profiles are much narrower than the UPVC ones and the garden almost feels like it is part of the room. They may be significantly more expensive, but I don't regret it for a moment. The installation went very smoothly - everything was made good as part of the installation - and the fitters were very good. The only slight criticism was that the doors took longer to produce than originally forecast - however, it wasn't particularly important to me.
Alan Ritchie
Doors
17 Jul 2019
Quality product quality company quality work
Fantastic company excellent quality product, they couldn’t be more helpful if they tried, the salesmen & surveyor were not pushy at all but made helpful suggestions, we got exactly what we wanted without any fuss or hassle, friendly straight forward service, all the way along we were kept informed. Came the day of installation Elliott & Anthony were on time & very polite it was so nice to be called sir & not mate all the time, thanks guys. Their workmanship is excellent the finish superb, attention to detail, the final finish is perfect because they were not rushing to finish but working to a high standard.
Brenn Barry
Windows
15 Jul 2019
Can't fault them. Good clean workmanship
Can't fault them. Good clean workmanship.
Mrs Maurreen
ConservatoryOrangery
11 Jul 2019
Tim the salesman was very friendly
Tim the salesman was very friendly & helpful, not at all pushy. The surveyor was on time & efficient & the installer who was working alone was on time, very tidy, friendly & did an amazing job.
The reason for not giving 5 stars is that the contact we had with the office let the company down. Calls were not returned & the was a feeling of indifference when calling to make the scheduled payments. However I’d use the company again as the product ( front door) is excellent.
The reason for not giving 5 stars is that the contact we had with the office let the company down. Calls were not returned & the was a feeling of indifference when calling to make the scheduled payments. However I’d use the company again as the product ( front door) is excellent.
Ali
DoorsWindows
11 Jul 2019
Our experience of Eden Windows
We have found Eden Windows excellent. The products are of a high quality. The staff, fitters etc very friendly. The MD Paul is very pleasant easy to talk to.
Mr R Bruce
Windows
11 Jul 2019
Excellent service
Excellent before, during and after service. I can not fault Eden Windows they fitted my French doors and new Front door nothing was too much trouble and my doors look great.
Alston Mead
Doors
29 Jun 2019
We were very impressed by Eden Windows when the...
We were very impressed by Eden Windows when the representative came to discuss our requirements. This was quickly dispelled,however, by mistakes made on our order form and by subsequent delays. Also needing three visits to fit one front door! The communication was appalling!!
The only saving grace were the fitters and the final product itself.
We were thinking of replacing our conservatory roof but not now!!