28 Oct 2024
Excellent service from Lee & Ryan
Lee and Ryan came round and replaced our front door for us. They were meticulous in the way they approached the task and did an excellent job for us. I kept them topped up with tea and thankfully the weather was kind so everything went really well.
I have a feeling that the finish these guys created is a mark of their professionalism and I would like to thank them for their work.
I have seen many different levels of window and door fitting over the years but these guys were the bees
I have a feeling that the finish these guys created is a mark of their professionalism and I would like to thank them for their work.
I have seen many different levels of window and door fitting over the years but these guys were the bees
Mr Tutt
Doors
23 Sep 2024
FANTASTIC SERVICES
From consultation, to quote, installation and electrics everything was completed on time, on budget and on spec and I am delighted with my new conservatory. The workmen done a brilliant and it was a clean & tidy installation. Customer service kept me updated and informed every step of the process. One of the best companies I have ever had the pleasure of dealing with and I would highly recommend. Many thanks
Jane Pickford
ConservatoryOrangery
09 Aug 2024
Avoid
Avoid this company like the plague, awful experience causing us huge delays and stress with our renovation.
They initially made the windows too small with ghastly 35mm add ons to the top of the frame.
They blamed the manufacturer who agreed to replace them but tried offering me £1000 to accept them ( obviously this was rejected )
They were then planning on making them 35mm taller but with the upstairs windows that would’ve still left a gap so I said they need to go up 45mm to close the 10mm gap.
(See photos) 35mm add on removed and 45mm added onto the actual window frame itself so 10mm onto the overall size.
Bay window wasn’t as bad and the overall height was spot on so I clearly stated in my emails for the overall height to stay exactly the same.
Just simply swap the 35mm with a 15mm add on and add the 20mm lost to the window frame itself therefore keeping the total height the same.
These clowns made the overall height 20mm taller and forced my roof up to squeeze it in causing large cracks to appear and you can visibly see roof going up above the bay.
They’re now refusing to rectify the issues, this has been awful long winded process causing us so much unnecessary stress, my neighbours have had all new windows supplied and fitted by others all within a few months whilst my issues have been ongoing.
Please check out the photos, spoken to a lot of window fitters who have all said it’s an absolute shambles.
I’ve got to say the fitters themselves are amazing, they really try and do the best they can with what they’ve got but sometimes it’s just not possible.
They like to make out you’re a nuisance and should just put up with it.
They initially made the windows too small with ghastly 35mm add ons to the top of the frame.
They blamed the manufacturer who agreed to replace them but tried offering me £1000 to accept them ( obviously this was rejected )
They were then planning on making them 35mm taller but with the upstairs windows that would’ve still left a gap so I said they need to go up 45mm to close the 10mm gap.
(See photos) 35mm add on removed and 45mm added onto the actual window frame itself so 10mm onto the overall size.
Bay window wasn’t as bad and the overall height was spot on so I clearly stated in my emails for the overall height to stay exactly the same.
Just simply swap the 35mm with a 15mm add on and add the 20mm lost to the window frame itself therefore keeping the total height the same.
These clowns made the overall height 20mm taller and forced my roof up to squeeze it in causing large cracks to appear and you can visibly see roof going up above the bay.
They’re now refusing to rectify the issues, this has been awful long winded process causing us so much unnecessary stress, my neighbours have had all new windows supplied and fitted by others all within a few months whilst my issues have been ongoing.
Please check out the photos, spoken to a lot of window fitters who have all said it’s an absolute shambles.
I’ve got to say the fitters themselves are amazing, they really try and do the best they can with what they’ve got but sometimes it’s just not possible.
They like to make out you’re a nuisance and should just put up with it.
Luke Perry
Windows
05 Apr 2024
Excellent Installation
Lee and Ryan replaced all our aluminium windows. They are a credit to the company, polite, punctual , friendly and excellent at tidying up. We are very happy with the installation and would recommend Eden Windows. A job well done from start to finish.
Thank you Eden Windows Team.
Pat Burley
Windows
10 Mar 2024
Excellent service
Very helpful staff from office to installation engineers (Lee & Ryan). Very tidy workers and punctual.
Highly recommend!
Highly recommend!
David Richards
Porches
16 Feb 2024
Excellent service given
Over the last three days Lee and Ryan from Eden windows have fitted 7 windows, a front door and its surrounding glass windows and will be coming back to fit my porch doors (not available just yet).
They arrived on time at 9am, worked continually throughout the day not leaving before 6pm each day.
They paid attention to detail and didn't mind me asking questions. They even left the house tidier then when they arrived and didn't complain about having to work around two bed frames.
I am really pleased with the fitting and the service I have received and would have no hesitation in recommending them to anyone.
Thank you guys for making the experience of receiving new windows and front door a pleasant one.
They arrived on time at 9am, worked continually throughout the day not leaving before 6pm each day.
They paid attention to detail and didn't mind me asking questions. They even left the house tidier then when they arrived and didn't complain about having to work around two bed frames.
I am really pleased with the fitting and the service I have received and would have no hesitation in recommending them to anyone.
Thank you guys for making the experience of receiving new windows and front door a pleasant one.
Susan Cook
DoorsWindows
07 Feb 2024
A Complete service start to finish
Today had a new Solidoor Front Door and side window installed. The quote was a fare price and clearly explained with agreements in place to protect both the customer and their company.
From beginning to end a simple process.
Clear estimate. The Fitters, Martin and David were very polite, gave me the options on different trims. Gave clear instructions on door locking mechanism. Tidied up well on completion.
Only comment. Why not give the guys working Company logo'd overalls/jacket or sweat tops. It would add that little bit extra in company appearance.
From beginning to end a simple process.
Clear estimate. The Fitters, Martin and David were very polite, gave me the options on different trims. Gave clear instructions on door locking mechanism. Tidied up well on completion.
Only comment. Why not give the guys working Company logo'd overalls/jacket or sweat tops. It would add that little bit extra in company appearance.
Mr A Hollander
Doors
06 Feb 2024
New French Doors
Lee and Ryan removed a window, knocked out wall below and fitted New French Doors. Excellent service - efficient, timely and causing minimum disruption. The whole experience was quicker and cleaner than I expected and the fitters were pleasant, courteous and professional. Job looks great. Have used Eden several times before and would certainly use again.
Tom C
DoorsWindows
19 Jan 2024
New French Doors
Extremely pleased with the work carried out by Lee and Ryan from Eden Windows. They took out the old door, side window and brickwork and installed beautiful French doors. They were both very pleasant gentleman and did an amazing job cleaning up afterwards.
I would definitely use Eden Windows again for further installations.
I would definitely use Eden Windows again for further installations.
Nikki May
Doors
03 Jan 2024
New front door
Lee & Ryan removed our old front door and installed a new Solidor. Spent the time making sure everything was perfect and cleaned everything up. Its been a month since the install, no issues and would highly recommend.
Russell Ryan
Doors
20 Dec 2023
New Front Door
Excellent quality Solidor front door. Well fitted by Lee and Ryan, on time, good value for money.
Matthew Newlands
Doors
11 Dec 2023
2 Bi-Fold Doors and Tilt-Turn Window
Lee & Ryan have done a superb job of fitting 2 sets of Bi-Fold Doors and a Tilt & Turn window.
The house is clad in shiplap which Lee & Ryan had to modify to match the profile of the new doors. All finished very well to a high standard.
The door & window units are excellent quality and have greatly improved the warmth in the room.
The house is clad in shiplap which Lee & Ryan had to modify to match the profile of the new doors. All finished very well to a high standard.
The door & window units are excellent quality and have greatly improved the warmth in the room.