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522 Reviews
4.8
Overall Rating
About Amber Home Improvements
Amber Home Improvements is a local, family-run business that has been providing first-class customer service and top-quality products to homeowners in the Norfolk, Suffolk and Cambridgeshire areas for over 25 years. From replacement windows and doors to designing and installing bespoke conservatories and orangeries that will dramatically change your home and how you use it, we have the experience, expertise, and products, to ensure you can get exactly what you want. Being locally-based, we understand how important customer satisfaction is to our continued success. As such, we strive to provide homeowners in Norfolk, Suffolk and Cambridgeshire with excellent service and quality products that will stand the test of time and add real elegance and value to your home.

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    27 Jun 2021

    Excellent windows and doors

    Good communication throughout, happy with service and quality of work
    Alison Griffin
    DoorsWindows
    17 Apr 2021

    Outstanding work!

    Amber recently installed a complete new roofline, replaced all  16 external windows  and 3 external doors. Given the size of the installation, I was expecting it to be very expensive. However, I was pleasantly surprised with how competitive the pricing was. The whole process, from the sales director visiting me at home to offer some advice, the surveyors visit to measure up and the installation work itself was very well organised. They kept me informed every step of the way.

    I am extremely pleased with the results, it has given my house a fantastic face lift. The products are excellent. The 2 man installation team was outstanding. They arrived every day bang on time and worked their socks off! They were expected to take 6 working days to complete the installation but they managed to finish in 5 days which gave me the weekend to tidy up. Not that I had much to do as the guys cleared away every day leaving very little mess.

    I did have an issue with my new front door when after it had been in for a few weeks it settled and I found it difficult to lock the handle. I called the customer services team, it was a Friday, and they arranged for the maintenance engineer to come round later that day who adjusted the keeps so now my door works perfectly. They even arranged for another engineer to visit me the following Monday morning to check everything was ok. Brilliant customer service, well done Amber. I would highly recommend them to anyone.
    Jonathan Foot
    DoorsRooflineWindows
    17 Apr 2021

    New windows

    Chose amber to fit my front windows and i am glad I did. The fitter was very polite and made no mess either. Top job and the windows are good quality with 20 year guarantee. Highly recommended 
    John dent
    Windows
    05 Jan 2021

    All work finished to a high standard and on time

    Excellent Service from design to completion. All work finished to a high standard and on time. We had one small problem that was fixed within a week
    Richard Rogers
    Conservatory
    15 Feb 2020

    We had a new front and back door which we really...

    We had a new front and back door which we really love.The man who fitted it was lovely and we are very pleased with the end result
    Mr David Bennett
    DoorsWindows
    03 Oct 2019

    Very pleased with our new windows and doors, the...

    Very pleased with our new windows and doors, the fitters were very efficient, punctual and very tidy. I would recommend Amber, no pushy salesmen, I found them to be very professional from start to completion.
    Peter Stolworthy
    DoorsWindows
    24 Aug 2019

    From day 1 it was a pleasure to deal with...

    From day 1 it was a pleasure to deal with Amber.The staff were all polite and courteous and the tradesmen arrived punctuality and left no mess when they left. The work was completed to a good standard and when I noticed a small problem after the installation it was dealt with quickly and efficiently.I would have no hesitation in recommending Amber to friends and family.In all very satisfied.
    Robert Bradford
    ConservatoryOrangery
    17 Jul 2019

    Mr&Mrs NJ Poole
    DoorsWindows
    24 May 2019

    Polite, tidy and very helpful. Can not fault the...

    Polite, tidy and very helpful. Can not fault the work! Thank you Amber!
    Miss Muriez May Smith
    DoorsWindows
    17 May 2019

    Howard our fitter was very easy to communicate...

    Howard our fitter was very easy to communicate with. He's done a very professional job. We are so pleased with our lovely new white front door. Looks really nice. Thank you
    Glyn Hughes
    DoorsWindows
    03 May 2019

    Be great to win £500 to put towards a much needed...

    Be great to win £500 to put towards a much needed new door :)
    Sandra Lumbard
    DoorsWindows
    05 Apr 2019

    Excellent Installers

    Excellent Installers.
    Diane Spicer
    DoorsWindows