Please Wait a Moment ...

522 Reviews
4.8
Overall Rating
About Amber Home Improvements
Amber Home Improvements is a local, family-run business that has been providing first-class customer service and top-quality products to homeowners in the Norfolk, Suffolk and Cambridgeshire areas for over 25 years. From replacement windows and doors to designing and installing bespoke conservatories and orangeries that will dramatically change your home and how you use it, we have the experience, expertise, and products, to ensure you can get exactly what you want. Being locally-based, we understand how important customer satisfaction is to our continued success. As such, we strive to provide homeowners in Norfolk, Suffolk and Cambridgeshire with excellent service and quality products that will stand the test of time and add real elegance and value to your home.

Start a review by rating your experience:

    *Required fields

    Remember not to include your name or names of staff members. Go into plenty of details, talk about the key elements you like.

    I confirm this review is about my own genuine experience, is factually correct and/or represents my honest opinions. I confirm that I understand that it is illegal in the UK to write a review that is false.

    Filter by Product
    22 Aug 2022

    Delayed installation

    Door itself and installation adequate but installation cancelled twice with no reason and short notice. Direct emails to CEO and complaints department ignored.
    Sandra Potter
    Doors
    19 Aug 2022

    Bad customer service

    Used them last year and they were great. However, this year the experience was bad. Zero contact after I agreed the purchase, I had to chase them to take it further. Installation was delayed twice and would have been a 3rd time if I hadn't complained. After installation they left mastic, screws and rubble everywhere, with very little effort to clean up. There were several snags as well.The lady in customer service wasnt particularly polite and no discount was offered despite the bad service. I would not recommend.
    Jamie Shaw
    DoorsWindows