We have used Amber twice before. We liked them. We used them again. This time, they messed up the order. They got the wrong windows, wrong fittings, and wrong glass. A commendable effort in getting it wrong. So, it wasn't installed on the day and we had to wait several more weeks before the windows were finally fitted.

These things happen. Unfortunately, we lost business as a result of the mistake by Amber Windows. It cost us money - not much. Maybe £200. I hinted for a reduction on the bill. I asked for a reduction on the bill. They simply ignored me.

That's fine. They did the job. Albeit - a bit of a mess up.

Here's the thing. We aim to update and install new windows in the front of the house next year. It's a huge job and Amber Windows won't be getting the contract. That £200 will be a rounding error, by the time we get the bill for the windows.

Very Norfolk. Very petty. Very short-sighted.

Have dealt with Amber Home Improvements many times and they have always delivered an excellent package. From start to finish always a pleasure to deal with. Fitters arrived early and finished the whole project quickly, cleanly and efficiently. Well done Amber.

Great service from start to finish. 2nd time we have used Amber and the result was amazing. Really really pleased. All the workmen were polite and took the time to explain the process (I like to ask questions). All great. Thank you Justin

Great service from start to finish. 2nd time we have used Amber and the result was amazing. Really really pleased. All the workmen were polite and took the time to explain the process (I like to ask questions). All great. Thank you Justin

Great service all round, all staff were friendly and helpful and the workmanship was second to none. All this for a competitive price too, I wouldn't hesitate to recommend!

Both sales and installation was professional. I would definitely recommend this company to family and friends.

My roof was replaced in one day - the installers worked very hard on an extremely hot day and stayed late to complete. They were very tidy and the overall finish was very good.

A small but well-organised and professional company with friendly and efficient staff. I would recommend Amber Home Improvements and return to them myself should the need arise.

The product was good, fitting was extremely poor and after sales hopeless.