Design consultant was friendly and on time.The door fitter did excellent job.The wrong glass was fitted in the door the side panels were fine . The door glass was eventually sorted .Overall i am pleased.

We ordered a large number of casement windows and a patio door. Upon installation there were a number of blemishes in the glass and minor defects in a few of the frames. It would have been best if these could have been identified before the installation took place. These resulted in a number of units having to be replaced.
The installation team were efficient and there was no issue with replacing the defective items. However, it took a long time for the replacement units to be available and communication was poor around the timescales for this.
Overall, we are very happy with the quality of our new windows and patio door - no more draughts through ill-fitting wooden sash windows!

Removal of old conservatory/build work for new installation and installation of new unit were separated by weeks, rather than days, which was inconvenient. Subsequently a failure of communication between two people who work together left us unable to use our washing machine for close to a month. An annoying part of a very good job.

Amber have been working with us throughout 2021 on a 100% replacement of our doors and windows plus a new build orangery. From helping us to think through what we needed, designing it to meet our specific requirements to installation later this year, they were with us every step of the way. The quality of the product is second to none, with both the replacement windows and doors and the orangery. There was no 'sales pressure', simply a sense that they wanted to deliver the best for us. The reason for the four stars rather than five was due to the building team for the orangery. They did a reasonable job but their attitude left a bit to be desired. They also 'forgot' to build a brick pillar on the orangery and we had to remind them about it on the last day of the build. All got rectified and we have been delighted with the result. Everyone who has seen the orangery has been 'wowed' by it. Amber could not have been more helpful throughout and I would recommend them totally.

First time in dealing with Amber and would deal again.On time clean and efficient.Follow ups prompt and dealt with without any fuss.Roger Bassham

My late husband always dealt with Amber home improvements and I needed some new double glazed windows so naturally chose Amber. Some of the large sash windows had to be fitted from the inside because of the reveals and shutters inside. This was no problem for them and right from the initial meeting through to the fitting they were the upmost professionals. They were polite, understanding and friendly. The fitters left no mess and apart from the great new windows youwould never no they had been here. Very, very impressed. Thank you Amber

The sales team were very good at helping us choose our french doors. We had a problem when we were given a fitting date due to scaffold being around our house as we were having our roof done and that seemed to take forever. The company were very good and waited until the scaffold was removed before giving us another date. The workmen were very friendly and left the garden and work area clean when finished. Would definitely recommend this company to anyone who asks

Amazing service from start to finish. No complaints at all.

As per e mail already sent to Amber Home Improvements, we are very satisfied with work carried out and the overall job done by their fitters

Amber staff, very polite and professional from initial contact through to fitting. Have not used Amber before but will certainly use them again in the future. Happy to recommend Amber

Very satisfied. Professional job done beautifully.