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522 Reviews
4.8
Overall Rating
About Amber Home Improvements
Amber Home Improvements is a local, family-run business that has been providing first-class customer service and top-quality products to homeowners in the Norfolk, Suffolk and Cambridgeshire areas for over 25 years. From replacement windows and doors to designing and installing bespoke conservatories and orangeries that will dramatically change your home and how you use it, we have the experience, expertise, and products, to ensure you can get exactly what you want. Being locally-based, we understand how important customer satisfaction is to our continued success. As such, we strive to provide homeowners in Norfolk, Suffolk and Cambridgeshire with excellent service and quality products that will stand the test of time and add real elegance and value to your home.

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    07 Feb 2025

    New Garden Room

    I don't normally do reviews but I felt I had to this time, What a Great Company to deal with from start to finish all of the tradesman were excellence in their work and we are so pleased . The pricing was great compared to some quotes we had .
    If you are thinking of having work done please use Amber Home improvements , you will not be disappointed.
    Thank you Amber
    Robert Clint
    Conservatory
    08 Nov 2024

    New Windows and doors

    Have just had the rear of my houses windows replaced by Amber after having the front windows and exterior doors replaced by them a year back .l am so pleased with the results and couldn't recomend them higher.l know this is only one person's review but 5 stars from me. Very pleased david palgrave suffolk.
    David Witney
    DoorsWindows
    23 Sep 2024

    Windows and doors

    Overall a good and honest company with good products.
    We had windows and doors fitted by an excellent team.
    My only concern is when things are faulty.
    I had a sealed unit that was marked and it took several weeks to get it replaced .1st replacement was faulty and had to be reordered.Some handles that I wanted replacing on existing products proved a problem . This was due to poor measuring by surveyer and poor communication with the person who order them.
    Paul Craven
    DoorsWindows
    23 Aug 2023

    Just Excellent

    Once again a great professional job.
    Smart, excellent, quality product, looks amazing so so pleased
    Couldn't fault the workmanship of everyone involved. I would very highly recommend and wouldn't hesitate to use again if only I could
    Sandra Ward
    Orangery
    28 Apr 2023

    Great service

    Would really recommend Amber for any work you might need doing. They have been lovely people to work with from start to finish, and any issues which have arisen have been dealt with quickly. Special mention for the fitter who came to our house - was a really lovely guy and very efficient and accommodating to our comings and goings throughout the day! 
    Rebecca Humphreys
    DoorsWindows
    16 Jan 2023

    Professionalism, Punctuality, Quality, Responsiveness, Value

    Amber people, products & service are all professionally excellent. Cheyenne greeted us warmly on entering Showroom. Paul Edwards visited our cottage & knowledgeably guided us through designing styles for x 17 replacement windows. Kayleigh's quote was fractionally cheaper than 2 competitors. No petty haggling (as in rife in this sector), first price was final price & NO chasing for our decision. Deposit Paid. Steve surveyed to fine-tune our needs & set installation date. Major problem with incorrect design discovered on delivery to site, but rapidly resolved by Dean. Error was by third-party manufacturer in Wakefield but within 3 days Dean ensured x 11 remanufactured & returned windows are back on site. Amazing installers Scott & John worked tirelessly, tidily & to an exceptional standard. Now, several weeks later, not a single issue has emerged. Neighbour said to me last week 'Your new windows look lovely, I see you went for timber again'. That comment was wonderful since carefully selecting 'flush' style uPVC windows with Paul Edwards was to make out 250 y.o. cottage look as traditional as possible yet with the practicality of uPVC. I suggest you also explore having twin windows opening without a central vertical strut - giving a wide-open space instead (called a flying mullion). Start to finish was a great experience with Amber. If you are honest, open & professional with them, that is what you will get in return. Highly recommended.
    Chris Liles
    Windows
    15 Aug 2022

    Excellent doors and fitting

    We are extremely pleased with the french doors and windows, excellent quality.
    We were particularly impressed with the attention to detail for the fitting - the trims and finishing touches were really good. This extra care and detail has made the difference and we would definitely use them again.
    Julie Smith
    Doors
    09 Jun 2022

    Excellent product, workmanship and service

    We had 2 large french doors and sliding doors fitted to 2 homes and both we fitted on time, with quality products fitted by excellent fitters and service throughout was first class and prices very competitive to boot!
    David Baxter
    Doors
    27 May 2022

    New Windows

    Having used Amber windows for many years, we always go back to a tried and tested company.  A good all round sales team starting at the top, all the way down to the office staff. Very friendly all round service, quality of windows is excellent, the fitters do a very good job making sure to protect your household items, leave your house in the way they found it, clearing up and even cleaning the windows. Can’t speak highly enough for the great service.
    John Bailey
    Windows
    26 Apr 2022

    Conservatory installation

    Excellent job
    Craftsmen very diligent, hard working and kept us informed of all aspects of the job 
    David Harrison
    Conservatory
    11 Feb 2022

    Glass Room/Conservatory and Bifold doors x2

    Had Glass Room/Conservatory plus 2 set
    Bifold doors fitted. Brilliant made such lot difference to light coming into house. Could not be happier. Quality and fitting perfect ( couple minor faults but rectified)
    Highly recommend. 
    Maureen Manning
    ConservatoryDoorsGlass Rooms
    28 Jun 2021

    Quality installation

    My windows and front door were installed within a few hours. No mess and speedy. The installer was funny and pleasant. 
    Angeline Mackenzie
    DoorsWindows