03 Feb 2025
A very efficient surveying and ordering..
A very efficient surveying and ordering process with clear paperwork and guidance throughout the experience. All employees arrived at the specified times and carried out their work efficiently. We had a minor problem with the lock which was quickly and efficiently sorted. The employees obviously knew their job and were very thorough in their execution resulting in a pleasing end product.
Rodger Fooks
DoorsWindows
01 Feb 2025
Does what it says on the tin
Great service from start to finish. No pressure selling, just facts and advice. Schedule of works stuck to. Turned up on time and got on with the work. Left the conservatory tidy at the end of the day. Plasterers and electrician provided same service. Good quality work, and we're more than happy with the end product. Would highly recommend this company. Thank you
Mrs Lynn Newson
Solid Roof
27 Jan 2025
Lovely windows
Well fitted, very little to tidy afterwards, fitters just get in with their work
Lovely windows we have purchased two separate lots over two years.
Lovely windows we have purchased two separate lots over two years.
Barbara Whitehouse
Windows
16 Jan 2025
Excellent service and product
Whole experience, from initial survey to installation, was professionally deliver. Our new windows are very well made, highly recommend 5 Star.
⭐⭐⭐️⭐️⭐️
⭐⭐⭐️⭐️⭐️
Neil Johnson
Windows
10 Jan 2025
Worth every one of the 5 stars.
5 Star fitted all my doors, windows and veranda panels and did a fantastic job, all mess cleaned up and removed, absolutely no disruption and finished on time as promised. Worth every one of the 5 stars.
Jerry tolley
DoorsWindows
10 Jan 2025
The most professional company ever
This is the most professional company we've dealt with, every step of the way we were informed of what the next steps were and when they were likely to happen.
When it came to installation time we were given timetable of works and they tradespeople stuck to the dates without fail. All the trades involved were efficient and courteous.
The final result way exceeds our expectations and would not hesitate to recommend this company.
When it came to installation time we were given timetable of works and they tradespeople stuck to the dates without fail. All the trades involved were efficient and courteous.
The final result way exceeds our expectations and would not hesitate to recommend this company.
Michael Kennedy
Solid Roof
10 Jan 2025
I'm well impressed
Great price, good quality windows & door , fitted expertly & quickly. Fitter noticed a fault that I hadn't & faulty part was replaced soon after. I'm well impressed
Lisa Frost
DoorsWindows
10 Jan 2025
We ordered an external completion of external door double glazed…
We ordered an external double glazed rear door ,the service was very good ,firstly with the Senior Designer ,who discussed the request and finally with the installer ,who completed the installation with great ease and professionalism ,the order to completion was very well organised and on time
David Harper
Doors
09 Jan 2025
Good service all round…
This is not our first installation from 5 Star. We were thoroughly impressed with the service we received. Although our fitting was delayed due to bad weather we were updated at every point.
The fitters arrived on time, were polite, worked well and made very little mess installing the window. Very well pleased.
The fitters arrived on time, were polite, worked well and made very little mess installing the window. Very well pleased.
Susan Dorrian
Windows
16 Dec 2024
Window installation
I would like to say a big thankyou to all the people involved with my ordering right down to the installation of my windows,the men that came to put my windows in were very friendly and they made the minimum of mess to wich they cleaned up after.the windows look great snd I am so happy I chose 5star.
Michelle hill
Windows
12 Dec 2024
Good company with an excellent product!
Quality windows installed by highly competent and friendly staff. Reduction in noise from surrounding area notable. Mechanisms smooth to operate and feel solid. Windows look good and have improved the overall look of the house.
Excellent communication from 5 star throughout. Good customer service. We were kept up to date, details confirmed at each stage throughout. All staff were punctual. Installation team were neat and methodical.
Would definitely use this company again.
Excellent communication from 5 star throughout. Good customer service. We were kept up to date, details confirmed at each stage throughout. All staff were punctual. Installation team were neat and methodical.
Would definitely use this company again.
Judith Smith
Windows
28 Nov 2024
We were so impressed
From the initial appointment to the final fitting, we were very impressed with 5 star. They didn't try the hard sell or usual 'let's see if we can get this cost down' bluff, they just gave us the best price they could do for what we needed. The surveyor arrived very quickly following this and a date was set for installation promptly. All in, the whole process took maximum 6-8 weeks. The fitters arrived on time and the 3 windows were replaced in a few hours and any mess tidied up. The after sales care has also been great. Clear communication and pleasant staff. We were so impressed we have already made the decision to use them again once we have saved enough money to replace the last few windows that need doing.