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1,437 Reviews
Overall Rating
About 5 Star Windows & Conservatories
At 5 Star Windows & Conservatories, we design our products to make the most of your property. Our thoughtful options, numerous features and superior Customer service provide a level of comfort and pleasure that will transcend into all aspects of your life. It is our passionate pursuit of perfection that makes our Customers amongst the most satisfied in the UK today.

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    22 May 2022

    Great Experience

    Excellent service with very helpful advice to go with my property. Efficient workmanship, quick easy clean and done.
    Sian Treece
    19 May 2022

    Highly recommended

    Initial visit was prompt and clear helpful advice and quote given. Work carried out very efficiently and no mess left. The fitters were very polite and hard working. Very satisfied and highly recommended.
    Lois Lewis
    19 May 2022

    Excellent Product Expertly fitted

    The windows and doors provided by 5 star definitely exceeded my expectations. Especially the patio window which has transformed the lounge. All through the process the team were polite and efficient and the fitters did a fast and clean job on what was a very wet day Particularly impressed by the after call from a member of the management team. Highly recommend this company
    David Kettle
    18 May 2022

    Fitted expertly to schedule.

    Friendly & efficient fitters. Coped with a bay window replacement, overcoming an unexpected problem with the lead capping from the previous installation. Took away old fitments & left the site clean.
    David Pickles
    16 May 2022

    Replacement Windows

    I had upstairs windows at the rear of the house replaced due to the original brown UPVC windows fitted in 1994 had been destroyed by the sun as the back of the house faces south. The windows had been fitted by Staybright who no longer exist, I am hoping the new windows are better quality UPVC, they have a bigger air gap so should have better thermal insulation and the frames are sturdier. The fitters did a good job with no mess and I did not need to do any decorative repairs. The whole process went to the timescales given and communication from 5 STAR was good.
    Paul Dakin
    11 May 2022

    Front Door & Windows

    Had a new front door and new sash windows fitted in 4 rooms, all done quickly and efficiently by the fitting team who made sure to clean up the mess afterwards and did a good job of patching up the bits of damage caused when removing the old windows. Only criticisms are that the initial fitting date was a couple of months later after the survey than I was originally led to expect, and there was an arch window to go over the door that wasn't ready at the same time as everything else and there was a wait of several more weeks for that final bit of work to be finished.
    Graham Beesley
    10 May 2022

    Never again.

    We had a nightmare all through the process from taking a month to dig 6 holes, plastering team back 3 times, had to have bi fold doors re fitted to fit in line with the floor. Don’t want to go on, the build took 5/6 months from start to finish.
    Terry mead
    10 May 2022

    Excellent build and admin

    We had 5 Star replace a dated UPVC conservatory with a very modern looking Orangery and they did an excellent job from start to finish from both a build and administration perspective. Thoroughly recommend them.
    David Walker
    09 May 2022

    Best customer service and support ever

    5Stars customer service and support was outstanding throughout - the speed and quality of email and telephone responses, in and out of normal working hours, was a delight. Outstanding quality of workmanship and exquisite finishing. Definitely 5 Star rating.
    Steve Liggitt
    01 May 2022

    Window replacement

    A professional company from the visit of the initial representative, followed by the surveyor. The backroom staff for keeping us up to date with the delivery schedule which happened far sooner than we anticipated. The fitter was on time, he was very polite and friendly, extremely tidy and completed a very satisfactory installation. I have no hesitation in recommending this company.
    Brian Thompson
    30 Apr 2022

    Quality Product

    The Sales person cemented our decision to choose 5Star, very professional and approachable. Surveyor was thorough and gave good advice. Admin team 100% brilliant communication. Fitters confident and worked quickly. Couple of errors/accident with panes. These were dealt with and recified. It is evident that customer care is important to the Company. ( 1 pane in our bathroom now refitted upsidedown - which wasnt noticed on completion, its not very obvious, if we use 5Star in the future perhaps it can be rectified then? This fitter though is an asset to 5Star he was kind,helpful and worked really hard. Thank you, we have had compliments on how nice our windows look.
    Irena Sowinska
    30 Apr 2022

    Quick and efficient

    We have recently had to get two upstairs windows replaced that was causing mould and drafts, 5 star went trough our options clearly and explained the workings of the windows we chose, was expecting our windows to be done in June but we are in April and they have managed to get them out and fitted already, very happy with the quality, we could only afford the upstairs two but will definitely be having 5 star out when we decide to get some more changed, thank you
    Michael Bloy