I recently had a new front door.
Apart from a few small blips along the way I am pleased with the final outcome and service I received from 5 star.
The office staff were readily available on the phone and the fitters were all very professional and friendly during their time here.They left everything clean and tidy after they finished their work.

Excellent service from start to finish, no hard sell, wonderful advice, no pressure, fixed price given no haggling or offering to drop price pressure.
Fitters were really good no mess (10 windows) & done in under 2days.
Would recommend.

Great service from start to finish, Valuable advice from sales team on deciding requirements & brilliant fitters who worked tirelessly & left no mess. All at a reasonable price ( no dropping price when talking to manager back at showroom, reasonable price From beginning which was fixed).
Have already recommended to rest of family.

Excellent service and a quality job. Competitively priced and didn't have to wait too long to be fitted

Chose 5 Star windows for our conservatory as there was no pressure selling or any annoying sales patter. Ben the salesman changed our design a few times until we were happy with the final design. The fitting crew and other trades were great. Really happy with the finished conservatory.

My experience with 5 Star Windows has been all positive. Communication has been excellent and the fitting of my bathroom window was done efficiently by a pleasant fitter named Tim. I have already recommended friends and family to 5 Star and I personally won't hesitate to use them again.

I have recently had 2 external doors, patio doors and 12 windows installed.  I found all staff throughout the process professional and efficient and the process of ordering the windows and doors worked incredibly smoothly.
The engineers performing the installation were considerate,  efficient and very helpful.  The new windows and doors were well installed with minimal disruption and inconvenience 

What pleasure to find a company where great customer service values still exist. We have been given wonderful service from the start of our interactions with 5 Star and the fitting was fast, efficient and very tidy and clean. The fitter explained everything and ensured that we were happy prior to leaving. The office staff are also a pleasure to deal with and I have no hesitation in recommending 5 Star for door installation. Our next projects will see them first in line for our business. 

Really pleased with our replacement doors and windows, staff were polite & really good workers. tidied up all the mess.

The actual windows installed were of a higher quality than I expected. The fitting team did an exceptional quality installation and left the rooms immaculate.
I was so happy with the work to replace my front windows that I have requested a quote for the back windows to be replaced. The quote was acceptable and I have ordered this extra work.
Kevin Carroll

Having been scammed by a builder a few years ago, I was very cautious about choosing a company to replace my front windows. After doing my research, I contacted several companies for quotes and eventually engaged 5 Star after a very satisfactory consultation /planning meeting whereby I was price matched to a previous quote I was thinking of accepting.
The surveyor's visit went without any issues and I was initially given a rough installation date of after Christmas 2024. However, I was contacted by the appointments team to say they could install on 16th and 17th December. The whole installation process went well, with the exception of time keeping on the part of the fitters. I had to call the head office each morning because of them being over 1 hour late. Both times there were acceptable reasons why they were late, but it would have helped this review if this could have been communicated to me in real time - via head office if they didn't have my number, maybe.
5 Star have said they were going to follow this up.
Having said that, the installations went well on both days. The Fitters were very friendly and helpful, and worked well to get the job done. Trickle vents needed to be ordered to finish the job , which arrived after Christmas and fitted on time by another team.
All admin and office staff have been very supportive throughout.
Will recommend his company to friends and family Would definitely have them to do more work here too.

After putting up with a cold, old fashioned and draughty front door for many years, we decided to update our door and chose 5* as we had used them in the past. From the moment that we met the salesman through to the fitting of our door, we were treated with respect and received exceptional service, professionalism and an amazing quality product. The fitter was thorough and professional and left the house in an immaculate condition. The installation was superb in every way and we are more than satisfied with 5* and our new front door.