We had most of the windows and back door replaced and a Orangery added to the back of the house. We were very impressed with the whole service from seeing an image of what the completed project would look like to the end result. The Orangery is a lovely addition and has received many " I like this" comments! Thank you to everyone involved.

Very pleased with my Windows and Doors. Customer service were brilliant no queuing and very helpful. Fitter we’re friendly and respectful of our property.

very happy with our new front door very impressed with the fitter clean and tidy no mess left may use again in the future

Superb installation of a high quality composite front door for Mr & Mrs Hodgkinson. We had used 5 Star previously at our old property and had no hesitation in using them again. The fitter was polite and a tidy and efficient worker.

We were very impressed with the products when visiting both the Worcester and Kidderminster showrooms and having read the reviews had high expectations. However we had a new Aluminium back door, new porch windows and a Palladio front Door fitted on 24/8/2022.  The new Palladio door arrived with a damaged handle, and the Aluminium door had a large chip on its face and a very poor attempt to repair had been undertaken. This  chip was not noticed until fitters had left. On further examination off the read Aluminium door it was evident that it had not been finished very well and the white silicone used to seal around the door was very badly finished. On examination of the Palladio door it was identified that this had been damaged on the bottom. 5 star were contacted and the service managed came and inspected the next day. To say he was not pleased is a bit of an understatement, he completed a report and offered a repair, which we accepted on the rear Aluminium door, but not the Palladio, as this is a very expensive item.  Negotiations for a replacement were undertaken by 5 star and the supplier, and two be fair 5 star were excellent in pursuing this, however it did take months. The final outcome was a new door Palladio door was fitted and the poor fixing/finishing  of the porch frame was resolved. The rear door was professionally repaired and now looks very good. after its original instalation.inally today the replacement handle was fitted so some 5 1/2 months. The finished product looks very good but its been a very long journey to get here.

Having used 5 Star for replacement windows and doors over many years I can commend them for their professionalism and their products.  As for the former, they provide helpful advice, always turn up when they say they will and know their trade (skilled fitters); as for the latter there is a good range of good quality products.

Perfect experience.Clean,friendly fitters. Lovely job well done. Two happy workers who could not do enough to please us. Will recommend your company to anyone who asks. Thank you 5 Star.

We were very happy with the professional service we received from everyone involved at 5 Star from our initial enquiry through to completion of the work involved. We were really pleased with the quality of our new windows and doors and with the excellent work carried out by the fitters who managed to remain cheerful throughout the bitterly cold weather conditions experienced at the time of installation. Thank you!

We cannot fault the installation of the windows and doors. All the employees involved with our purchase were courteous, and made us feel part of the 5-Star family. Our house is very old, and that does bring difficulties for anyone working on it. This caused no concern for the installation team, who were very experienced on all types of property. We are very pleased with the whole experience and would not hesitate to recommend 5-Star to family and friends.

5 Star were recommended to us and we are extremely pleased with the result.
We had a new back door and 2 windows upstairs. They were fast and efficient and extremely professional and the workmanship is of a high standard. We were kept informed throughout the entire process.
Hoping to get our conservatory roof replaced next year.

Window and door were fitted a month ago ,had a slight problem with door and was responded to the next day with a promise of rectification after the Christmas period was over.The product was of a good specification and the fitting team were polite, friendly and asked my opinion at regular intervals. Overall the company was very professional from start to finish. I would highly recommend them to anyone considering replacement windows and doors. I will be placing another order in the new year for further work on my property.

On the whole a positive experience with the booking to fitting being completed in reasonable time. Some frustrations with fitting being delayed twice before finally going ahead. The window installation team were good and worked hard to get the job done in a day. A follow up snagging issue took several attempts to be rectified. Overall though we are pleased with the look and fit of the windows and despite delays, we would use them again