26 Apr 2023
Would recommend
We had an excellent service from start to finish. no pressure salesman and excellent friendly fitters who were clean and tidy in their work. Would recommend this company.
Tom Naughton
Windows
12 Apr 2023
Excellent company
Excellent company to deal with from original phone call to representative coming to my home
Constant updates from office
To efficient work men upon installation
Highly recommended
Constant updates from office
To efficient work men upon installation
Highly recommended
Kathleen Wood
Windows
05 Apr 2023
will definitely be purchasing from 5 Star again.
Thus far, I have had a fully glazed patio door and a fully glazed side door installed. As our house is a Georgian cottage, we wanted to maintain the period Georgian features as much as possible. 5 Star Windows & Conservatories were the only company that would provide proper Georgian astrugal bars to both doors as opposed to the horrid fake looking strips that most companies install inside the glazing. The doors are extremely solid and heavy and the gold feature handles and hinges are a cut above and didn't cost any extra. I am extremely happy 5 Star. Their team is extremely professional, friendly and not pushy like other sales companies. We have an entire house full of windows to replace and will definitely be purchasing from 5 Star again.
J Kauldhar
Windows
04 Apr 2023
Perfect new addition to our home
Ordered a new door from 5 star windows, great service from start to finish, kept up to date and very knowledgeable. Managed to see my door before it was fitted as it was in there showroom in Kidderminster!
Thanks 5 star I will be recommending you to friends and family.
Thanks 5 star I will be recommending you to friends and family.
Daniel Cooper
Doors
31 Mar 2023
They certainly live up to there name.
I phoned up 5 star windows with an enquiry about replacing my front door. Within a week a salesman came and gave me a quote. The surveyor came and talk the measurements and within a month l had a new front door.
They came when they said they would and did a first class job. Would definitely recommend them again myself.
There was a slight problem with the door lock but they rectified that very quickly. Thank you.
They certainly live up to there name.
They came when they said they would and did a first class job. Would definitely recommend them again myself.
There was a slight problem with the door lock but they rectified that very quickly. Thank you.
They certainly live up to there name.
linda Kirby
Doors
29 Mar 2023
Great finished product
We were very pleased with the quality of all work completed on our replacement glass conservatory roof. We were disappointed to find at the end of the project that the interior pelmet was not painted leaning the project for us to finish. I had expected a painted product as shown on all the pictures/models. Every other aspect of the project was completed to a high standard and the trades people were all very professional.
We did go back to our salesman about the painting and were told we missed this in the original contract. I’m still not clear on reviewing this where, so for anyone using read the details of te contract more carefully than we did!
We did go back to our salesman about the painting and were told we missed this in the original contract. I’m still not clear on reviewing this where, so for anyone using read the details of te contract more carefully than we did!
Brayshaw
ConservatoryRoofline
27 Mar 2023
Excellent Installation
After the excellent installation of our conservatory and back windows, there was no hesitation when we needed to have the front of the house windows replaced (another excellent installation). The installers also left everything very clean and tidy. You are looked after just as well in after sales as when you are looking to purchase as well, we would highly recommend this Company. Excellent all round - Five Stars!
Mr & Mrs Hodgson
ConservatoryWindows
21 Mar 2023
Don’t waste your money or time
Don’t waste your time or money with this company.
Their original promise of 4-6 weeks fitted windows and doors became 3 months of chasing the company at the end of which they demanded a 20% increase on the original contract without any changes to the specifications.
Please also read their terms and conditions clause 3, which basically says, they can cancel your contract without any liability to them.
My personal experience is that company is a real double glazing outfit!! That you should avoid.
Their original promise of 4-6 weeks fitted windows and doors became 3 months of chasing the company at the end of which they demanded a 20% increase on the original contract without any changes to the specifications.
Please also read their terms and conditions clause 3, which basically says, they can cancel your contract without any liability to them.
My personal experience is that company is a real double glazing outfit!! That you should avoid.
F Rafaty
DoorsWindows
15 Mar 2023
Smart new door
Friendly and professional team, from the quotation to the surveyor and the fitter. Great communication from the office throughout. Really pleased with our smart new door, thank you.
Sarah Purcell
Doors
14 Mar 2023
Replacement conservatory roof...
5 Star removed our old polycarbonate conservatory roof and fitted a new tiled roof..
excellent service from start to finish.
We have had doors and windows fitted by them before and would highly recommend 5 star.
excellent service from start to finish.
We have had doors and windows fitted by them before and would highly recommend 5 star.
Lynn Murray
ConservatorySolid Roof
14 Mar 2023
Back door & Windows
Have used 5 star several times over the years, most recently to replace our back door and some windows in our rental property. Have been perfectly happy with the work done and would use them again
Michelle Hache
DoorsWindows
10 Mar 2023
Excellent 5 Star Service from the start to final completion
The service we received from our initial enquiry to final completion was excellent and very professional. Aron, the Sales Designer, was knowledgeable and helpful throughout, visiting us on three occasions. The sales staff in the showroom in Worcester were also helpful and remembered our names on the three visits we made, whilst Gareth, Molly and Ross (a Director) in Head Office could not have more obliging.
There was no hard sell and when we delayed both finalising the details and the final fitting of our new windows, the company could not have been more understanding and helpful.
The fitters, Tim and Tyler were very pleasant and professional and have done an excellent job.
We have no hesitation in recommending 5 Star Windows to family and friends and will be using them again in the future.
Stephen & Kate
Wilmcote
There was no hard sell and when we delayed both finalising the details and the final fitting of our new windows, the company could not have been more understanding and helpful.
The fitters, Tim and Tyler were very pleasant and professional and have done an excellent job.
We have no hesitation in recommending 5 Star Windows to family and friends and will be using them again in the future.
Stephen & Kate
Wilmcote