12 Nov 2024
Once again we were very impressed with the level of service and the finish of the job.
This is the second set of windows we have ordered from 5 Star for our Victorian Terrace house. We were so impressed with the quality, price and service levels first time that we came straight back.
We had 2 windows this time, 1 downstairs, 1 upstairs. Previously they redid all of our kitchen windows.
Everyone at 5 Star is really friendly and helpful - from the sales guy who visited and discussed our options (not pushy salesman in the slightest), to the staff at the office arranging visits, to the window fitters themselves who completed the job in 2.5 hours!
The fitters were exceptionally clean and tidy. I thought there would be dust everywhere, like after other building work we have had done. They put down dust sheets throughout the house and even hoovered up the dust inside and swept up any mess created on the patio outside. Absolutely spotless and super fast.
Once again we were very impressed with the level of service and the finish of the job. If/when we need any more windows, we will be coming straight back to 5 Star! Highly recommended.
We had 2 windows this time, 1 downstairs, 1 upstairs. Previously they redid all of our kitchen windows.
Everyone at 5 Star is really friendly and helpful - from the sales guy who visited and discussed our options (not pushy salesman in the slightest), to the staff at the office arranging visits, to the window fitters themselves who completed the job in 2.5 hours!
The fitters were exceptionally clean and tidy. I thought there would be dust everywhere, like after other building work we have had done. They put down dust sheets throughout the house and even hoovered up the dust inside and swept up any mess created on the patio outside. Absolutely spotless and super fast.
Once again we were very impressed with the level of service and the finish of the job. If/when we need any more windows, we will be coming straight back to 5 Star! Highly recommended.
Tom Gillespie
Windows
12 Nov 2024
The final result way exceeds our expectations and would not hesitate to recommend this company.
This is the most professional company we've dealt with, every step of the way we were informed of what the next steps were and when they were likely to happen.
When it came to installation time we were given timetable of works and they tradespeople stuck to the dates without fail. All the trades involved were efficient and courteous.
The final result way exceeds our expectations and would not hesitate to recommend this company.
When it came to installation time we were given timetable of works and they tradespeople stuck to the dates without fail. All the trades involved were efficient and courteous.
The final result way exceeds our expectations and would not hesitate to recommend this company.
Michael Kennedy
DoorsWindows
04 Nov 2024
lovely staff and fitting crew
From start to finish it couldn't have been easier - lovely staff and fitting crew - kept updated along the way on every aspect of window fitting- would not hesitate in recommending them A+++++ to them all
Sonia Topliss
Windows
04 Nov 2024
Absolutely great service from beginning to end.
Absolutely great service from beginning to end.
I was nervous going through this process as it is a big investment but the team were so friendly and communicative.
Special shout out to our fitters Mark and Dec, they were so fun and got everything in so quickly.
We hit a blip with the fitting but everything was sorted quickly and the guys came back in their free time to finish the job.
Very happy with the service and windows we are very happy!
Thank you
I was nervous going through this process as it is a big investment but the team were so friendly and communicative.
Special shout out to our fitters Mark and Dec, they were so fun and got everything in so quickly.
We hit a blip with the fitting but everything was sorted quickly and the guys came back in their free time to finish the job.
Very happy with the service and windows we are very happy!
Thank you
Mary Skinner
Doors
04 Nov 2024
Really pleased
they were polite tidy and very efficient. did the job in the timescale they said and the windows and doors look great. really pleased with it overall. also the after sales team have been great with communication. well done all of you great job.
Julie Skipp
DoorsWindows
04 Nov 2024
New windows & doors
5 star widows Have fitted me new doors and windows, The service they provided me with from beginning to end was exceptional, good customer service, survey and fitters , would definitely recommend.
Sandra Yardley
DoorsWindows
04 Nov 2024
Replacement Conservatory Roof
New Conservatory Roof
An itemised daily plan was followed to the letter.
All work carried out as schedule, construction, plastering, electrics and cleaners. all excellent
Old roof taken away
Final result AMAZING
An itemised daily plan was followed to the letter.
All work carried out as schedule, construction, plastering, electrics and cleaners. all excellent
Old roof taken away
Final result AMAZING
Clive Hall
Conservatory
15 Oct 2024
A 5 Star Roof Replacement by a 5 STAR Team
Our old conservatory roof was near K******d, almost totally cream crackered. We were desperate, what could we do, we needed a hero crew. Guess who came to the rescue, 5 Star Windows of Kidderminster, that's who! The teams were scheduled, they did their bit, what a fabulous job the fitters did of it. Roof dismantled and reformed, transforming our aspect of rain on a tin roof. Plasterers did sterling work, so clean, you hardly knew they'd been. The Sparky's lights sparkled like stars in the night, glistening so clear and bright. We watched in amazement; our hearts skipped a beat. It really was a real treat, little mess, stress free cleaning it gave quality a real meaning. Our grateful thanks to all who dared to replace our poor old conservatory roof.
Jim & Ann Lakin
Solid Roof
15 Oct 2024
We have nothing but praise for 5 Star
We have nothing but praise for 5 Star from the first home visit to choose our new door, the visit from the surveyor to check measurements and the fitter who arrived promptly on a day that was pouring with rain. He fitted the door expertly ....the coffee helped!!. He made good round the door frames and left no mess at all. Well done 5 Star, we would highly recommend them and would use them again for any future needs.
Stephen Addison
Doors
15 Oct 2024
Efficient, painless & a good value experience
Efficient, painless & a good value experience. The salesperson, surveyor & fitting team were all good people.
Mr & Mrs Clive Chapman
Windows
09 Oct 2024
5* - great job
The service has been second to none from the young man in the Kidderminster showroom, the admin team, the salesman who helped us choose, the knowledgeable surveyor & finally the very experienced, friendly, installer.
The installation was seamless & Paul did an amazing job leaving the front of our home looking fabulous & the house very clean & tidy.
Great job - would definitely recommend ….
The installation was seamless & Paul did an amazing job leaving the front of our home looking fabulous & the house very clean & tidy.
Great job - would definitely recommend ….
Kim Ford
Doors
07 Oct 2024
From Polycarbonate To Tiles Brilliant
Everyone at 5* were exceptional. Questions answered promptly workmanship brilliant. All workmen arrived promptly and were very courteous and were great at cleaning up. I would certainly recommend the company.