My experience with 5 Star Windows has been all positive. Communication has been excellent and the fitting of my bathroom window was done efficiently by a pleasant fitter named Tim. I have already recommended friends and family to 5 Star and I personally won't hesitate to use them again.

I have recently had 2 external doors, patio doors and 12 windows installed.  I found all staff throughout the process professional and efficient and the process of ordering the windows and doors worked incredibly smoothly.
The engineers performing the installation were considerate,  efficient and very helpful.  The new windows and doors were well installed with minimal disruption and inconvenience 

What pleasure to find a company where great customer service values still exist. We have been given wonderful service from the start of our interactions with 5 Star and the fitting was fast, efficient and very tidy and clean. The fitter explained everything and ensured that we were happy prior to leaving. The office staff are also a pleasure to deal with and I have no hesitation in recommending 5 Star for door installation. Our next projects will see them first in line for our business. 

Really pleased with our replacement doors and windows, staff were polite & really good workers. tidied up all the mess.

The actual windows installed were of a higher quality than I expected. The fitting team did an exceptional quality installation and left the rooms immaculate.
I was so happy with the work to replace my front windows that I have requested a quote for the back windows to be replaced. The quote was acceptable and I have ordered this extra work.
Kevin Carroll

Having been scammed by a builder a few years ago, I was very cautious about choosing a company to replace my front windows. After doing my research, I contacted several companies for quotes and eventually engaged 5 Star after a very satisfactory consultation /planning meeting whereby I was price matched to a previous quote I was thinking of accepting.
The surveyor's visit went without any issues and I was initially given a rough installation date of after Christmas 2024. However, I was contacted by the appointments team to say they could install on 16th and 17th December. The whole installation process went well, with the exception of time keeping on the part of the fitters. I had to call the head office each morning because of them being over 1 hour late. Both times there were acceptable reasons why they were late, but it would have helped this review if this could have been communicated to me in real time - via head office if they didn't have my number, maybe.
5 Star have said they were going to follow this up.
Having said that, the installations went well on both days. The Fitters were very friendly and helpful, and worked well to get the job done. Trickle vents needed to be ordered to finish the job , which arrived after Christmas and fitted on time by another team.
All admin and office staff have been very supportive throughout.
Will recommend his company to friends and family Would definitely have them to do more work here too.

After putting up with a cold, old fashioned and draughty front door for many years, we decided to update our door and chose 5* as we had used them in the past. From the moment that we met the salesman through to the fitting of our door, we were treated with respect and received exceptional service, professionalism and an amazing quality product. The fitter was thorough and professional and left the house in an immaculate condition. The installation was superb in every way and we are more than satisfied with 5* and our new front door.

A very efficient surveying and ordering process with clear paperwork and guidance throughout the experience. All employees arrived at the specified times and carried out their work efficiently. We had a minor problem with the lock which was quickly and efficiently sorted. The employees obviously knew their job and were very thorough in their execution resulting in a pleasing end product.

Great service from start to finish. No pressure selling, just facts and advice. Schedule of works stuck to. Turned up on time and got on with the work. Left the conservatory tidy at the end of the day. Plasterers and electrician provided same service. Good quality work, and we're more than happy with the end product. Would highly recommend this company. Thank you

Well fitted, very little to tidy afterwards, fitters just get in with their work
Lovely windows we have purchased two separate lots over two years.

Whole experience, from initial survey to installation, was professionally deliver. Our new windows are very well made, highly recommend 5 Star.

⭐⭐⭐️⭐️⭐️

5 Star fitted all my doors, windows and veranda panels and did a fantastic job, all mess cleaned up and removed, absolutely no disruption and finished on time as promised. Worth every one of the 5 stars.