From the initial appointment to the final fitting, we were very impressed with 5 star. They didn't try the hard sell or usual 'let's see if we can get this cost down' bluff, they just gave us the best price they could do for what we needed. The surveyor arrived very quickly following this and a date was set for installation promptly. All in, the whole process took maximum 6-8 weeks. The fitters arrived on time and the 3 windows were replaced in a few hours and any mess tidied up. The after sales care has also been great. Clear communication and pleasant staff. We were so impressed we have already made the decision to use them again once we have saved enough money to replace the last few windows that need doing.

I needed to change a window and a sliding door in my kitchen in order to fit a cat flap. Louis the designer discussed options with me and a design was quickly agreed followed by a surveyor to confirm details. I mislaid details on the type of cat flap required and emailed 5 star to advise. Very helpful lady called Melissa emailed details promptly followed by a delivery and installation date.Engineer arrived promptly on installation day and I was very impressed with installation and finish of windows and doors. Unfortunately I didn’t take note of the engineers name but would definitely recommend 5 Star .

All of the appointments arranged to suit and were delivered on time. There were constant updated and all the information sent.
The installation was hassle free and completed surprisingly quickly and the installer was very professional but also good mannered

Great price, good quality windows & door , fitted expertly & quickly. Fitter noticed a fault that I hadn't & faulty part was replaced soon after. I'm well impressed

The fitter was really meticulous and his workmanship was superb. The salesman was not pushy , left me to my own decision.

Can't recommend 5 star enough. All the staff, sales, office and Installation have been amazing. Helpful, prompt, efficient and reliable. Will definitely use again.

Really pleased with our new front door, which is excellent quality. The fitter was professional and did an excellent job.

Thank you to the team at Five Star for our lovely door and windows.

It gets the paw of approval from Bailey.

We recently used 5 star to replace a upvc conservatory roof which was leaking badly. Another company said fixing this would not be possible. But 5 star replied quickly, gave us a reasonable quote for the work and a timescale for completion which was complied with. The installation work was done in a timely and efficient manner. The company kept us informed with our project was progressing throughout and we are very pleased with the good level of customer service and the finished product.

Super pleased with my lovely new composite front door, excellent service from all the staff I've dealt with, from sales, surveyor through to the installation, great attention to detail from the fitter, would definitely recommend & use again.

We had our existing conservatory replaced with the new style conservatory - we were really surprised by what a difference this has made to our home, a room that we use all the time now that we could barely use before. Wonderful service from the start. Would highly recommend 5 star. We were so pleased that we returned to 5 star to have our bay window replaced. Again cannot fault the service and quality of the work. Everyone we have dealt with have been honest, friendly and helpful. Would definitely use again. 

Delighted with my lovely new composite door, first class service from the initial sales quotation through to the installation, the fitter did an excellent job with great attention to detail, would definitely recommend & use again.