Apart from a few initial design issues and subsequent communication issues, the whole process was completed in a generally professional, clean and tidy manner. The tradesman employed were of a high standard with the exception of the electrician who made promises he never kept and appeared unhappy to be working on the project. Initial builder and Plasterer were excellent in their attention to detail and the 5 Star build team were similarly excellent. A clean and tidy work ethic from all.

Amazing service from to finish. Brilliant company and installed by a lovely person,and compliments coming in fast from people walking passed my home

We initially contacted a few companies to come and quote to replace all of the windows and doors at our property but went with 5 star because the sales approach approach was one of honesty, transparency and zero pressure - some of the other companies who visited tried to put tremendous pressure on us to sign on the dotted line immediately and used all kinds of tactics to try and make the sale. Although the quote was slightly higher, we opted for 5 star because we felt like we could trust them. The scheduling team were professional and helpful and the installation team were great - prompt, tidy and efficient. We’ve only had the windows and doors in for a week, so have not encountered any post installation issues, but I feel confident that if we did or do in the future, they would be handled promptly and efficiently. 

Had 2 new bedroom windows fitted 23rd September, fitter arrived on time, workmanship and finish was excellent. he kept the work area clean throughout and when he left you wouldn't have known he had been, had it not been for 2 new windows. Must apologies for not taking his name else I would have commended him by name, highly recommendable.

Thank you Mick, professional & hassle free from quote, ordering to installation. Previously had extreme issues with another company so was very pleased to have a company with no stress.. 5 * have many options to chose from with great advice and payments options.
I'm back again for a new bathroom window due to the satisfaction of my new front door. Would highly recommend 5 * !

This company boasts a terrible project management, from offer and going into communication (internal and external), scheduling, survey, time keeping, etc.

I would not come back to procure any services from them or recommend that any of my friends or enemies go through this experience.

A kitchen window was required to replace an earlier installer's 3-pane window, now damaged. An additional opening panel was requested. The agreed price was very reasonable, installation was extremely prompt, courteous and efficient. After a wait for the arrival of a replacement for a faulty window handle the company was totally content to wait for my 'time-away' holiday arrangements. Replacement handle was installed and the engineer took care to adjust the friction within the mechanism to accommodate my wife's now, sadly, limited abilities. A very positive experience.

Initial sales pitch was excellent, helped us design what we could afford , not pushy.
Fitters were excellent couldn't fault, minimal disruption and cleared up, good product will be back to add more when we can.
Only downside was visit on the installation day from client liason officer who was far too pushy and aggressive and upset some neighbours , apart from that couldnt fault and will use again

I now look at the excellent doors which make me feel more secure, they were also expertly fitted.

Very pleased with the whole service from start to finish. We had two excellent fitters who turned up pretty much to the minute and worked closely as a team. We had a new kitchen window, sliding patio doors and a new front door. All work was completed, everything cleaned up and the old items removed by lunch time!!!

Couldn’t be happier, the service the quality of the windows, would recommend to others, tied up offer themselves, I recommend 5stars 

My windows and doors were fitted quickly and professionally,I would not hesitate to recommend 5 star to anybody.