We were very pleased with how the windows looked when the job was completed. Initially after the windows were installed there was a few things that required tidying up but 5 Star soon organised someone to come out and make a snagging list followed by the fitter visiting to sort out the issues and rectify them to our satisfaction.

It’s unfortunate that I have to write this but our experience with 5 Star Windows was not good. The fitters failed to turn up to fit on the arranged day. They came the following day and did the fitting only to crack one of the windows. The replacement glass took 6 weeks to change.  The experience with the scaffolding company was very very poor. They did not arrive when arranged and when they did turn up they left the roof in a very untidy mess with screws etc left. The worst however was the fact that we caught one of the scaffolders urinating in our garden. Absolutely disgusting as I am sure you have to agree. We will not use you again . I would hope that you take this matter up with the scaffolding company 

Sales person was so rude on first contact. Belittling even. She clearly didn't want to discuss anything, just wanted to get someone around to my house for what i suppose would be a hard sell. If you are on your own and trying to navigate through the best options for an extension and you can afford this system I suggest you try elsewhere.

Great service from start to finish. High quality products. I would highly recommend 5star.

We chose 5 Star as they had carried out work on another property for us. From start to finish the service we received was excellent. From the sales staff to the fitters, our jobs were stress-free. Sales team explained what was available and the cost (No hidden extras). We were given dates for the fitting of the products ( 11 windows followed at a later date by patio doors).
The fitters arrived on time on the specified dates, and worker efficiently and professionally with brilliant attention to detail. At the end of each day the site was left clean and tidy.
The reason that we mention "Jobs" is because we were so impressed with the initial installation of the windows that we elected to have our patio door replaced at a later date.
We have been so impressed by both the service we received and the quality of the products, we would recommend 5 Star to anyone considering replacement windows and doors

From beginning to end all trades were excellent and couldn’t fault them. However what let the Company down was the administration! Booked dates then confirmed different dates. Booking electrician same time as clean down. Clean down only thought they had doors left to clean when in actual fact whole project,  so delayed. If they sort the admin out would be 5*

Very pleased with our new patio doors. They look great, and are exactly what we wanted. Seamless process, from measuring up and quoting to final installation.
Lee, the fitter was extremely professional, tidy, efficient has made an excellent job of fitting them for us.

Fantastic service and workmanship from First quote to fitting great price and the work men left the place spotless 

Professional and friendly from start to finish. Our new doors look beautiful and won't hesitate to have you back for the windows.

An excellent installation by Amir and Theo. Amir is a true craftsman and ensured that I was happy with every aspect of his work before leaving my house. 

Apart from a few initial design issues and subsequent communication issues, the whole process was completed in a generally professional, clean and tidy manner. The tradesman employed were of a high standard with the exception of the electrician who made promises he never kept and appeared unhappy to be working on the project. Initial builder and Plasterer were excellent in their attention to detail and the 5 Star build team were similarly excellent. A clean and tidy work ethic from all.

Amazing service from to finish. Brilliant company and installed by a lovely person,and compliments coming in fast from people walking passed my home