22 Jul 2022
Window installation
Installation was superb. The two fitters were polite, friendly and obviously extremely experienced in their work.
They kept us informed all the way through the day and left the house super clean after the fittings.
They kept us informed all the way through the day and left the house super clean after the fittings.
Moira Gilmore reviewedBon Accord Glassfor
Windows
21 Jul 2022
EXCELLENT SERVICE
Excellent service from beginning to end, doors supplied are very good quality . I would have no hesitation in recommending Bon Accord Glass to anyone
CRAIG WILLETT reviewedBon Accord Glassfor
Doors
20 Jul 2022
Service from start to finish was superb
Recently had patio doors fitted and we are delighted with them, the service from start to finish was superb can't recommend enough.
Jen MacdonaldreviewedERG Scotlandfor
Patio Doors
19 Jul 2022
An Exceptional Company From Top To Bottom!
I don’t usually give reviews; however, my experience with trademark was such that in their case I will make an exception. After an enormous amount of research (in a sector that regrettably has a large number of questionable operators), I approached TradeMark for new windows, front door and patio bi-folds. Right from the start things felt credible and professional. The salesman was highly knowledgeable with no hint of a ‘hard sell’ – in essence, his pitch was here is a great product from a well-established company that prides itself on delivering quality at a fair price. The fitting team (in-house, which is very important!) were outstanding and were only interested in getting things right. After installation there was a glitch with the window product which was outside of TradeMark’s control and this is where the company really showed its metal. An enormous of effort was expended by TradeMark’s owner and the manufacturer such that the problem was resolved quickly and entirely to my satisfaction – not sure you would get this sort of response from anyone else. In summary, use the guys with total confidence.
Mike BarterreviewedTradeMark Windowsfor
DoorsWindows
18 Jul 2022
Excellent service
We needed a new back door as our sliding doors broke. Having used Bon Accord Glass before they were the first choice for us. Due to our security issues they got us slotted in for a couple of days after the door arrived with them. The workmanship, and the tidiness of the work for the duration of the installation was second to none. Our new back door and side panel look great and we're delighted. It also meant we could go on holiday with peace of mind that our home was secure. Definitely recommend Bon Accord Glass and will use them again in the future.
April PeddiereviewedBon Accord Glassfor
Doors
18 Jul 2022
F A B U L O U S
Bon Accord fitted a new front door and windows - absolutely delighted with the Service, house was left cleaner than when they arrived, well chuffed !
L WilsonreviewedBon Accord Glassfor
DoorsWindows
18 Jul 2022
Replacement Windows
Fast effecient and profesional
Was extrememly impressed at how tidy they worked and cleaned up everything at end of installation Team work was impressive
Windows in and out in one day
Margaret ReidreviewedBon Accord Glassfor
Windows
17 Jul 2022
Delighted with final fitting and product, but it has taken 14 months
I am delighted with the final product, and the fitters (Lee and Ryan) were excellent. I may use the company again for further windows, but only if Lee and Ryan could install. My overall experience however has been poor. 14 months from order to installation - delays initially with COVID and importation issues. Communication has been poor (frequent complaint from looking through reviews). Ordered May 2021. A number of delays to first installation. 1st installation Nov 2021 - terrible. Poor and incomplete installation, broken frames and glass. Incorrectly fitted and poor repairs to render. Not even straight. Job was left incomplete with no handles to open windows, and day light visible at top of windows. Complaint to Eden Windows resulted in site visit, and plan to remedy - plan to replace damaged parts, but keep and repair scratched frames (scratched during installation). Again communication was poor. There were delays in obtaining the required parts. I was then told that the supplier had gone bust, and they were having to re-source the windows entirely, and I would need to have the entire windows replaced. This has finally taken place, and completely different experience with excellent fitters. But it has taken 14 months. I still have not had a written apology for the first installation (apologies for the delays) and despite a verbal acceptance that the first installation was appalling, this has not been provided in writing. Conclusion - good product, and well installed this time, but it has taken 14 months and communication has been poor throughout. I would only use again if I am unable to source the same windows from another company for the rest of my property.
Ben TaylorreviewedEden Windowsfor
Windows
16 Jul 2022
We Always Use Clearview
This is the 4th time we have used Clearview, and their service and quality of workmanship just keeps getting better. The designated fitter, for our last job, was ill, so within the hour they persuaded another fitter and his mate to come in on their day off and fit our new door An excellent job. Just wish I could put a picture on here to show how good it looks
Sue BreviewedClearview Home Improvementsfor
Doors
15 Jul 2022
Great Service
After having a conservatory built a few years ago we went back a second time when we needed a new door and a couple of windows. Great customer service from start to finish. Very helpful, friendly and good service from everyone at Visual. Would definitely recommend to others
Lorraine BatesreviewedPrivate: Visual Conservatories, Windows & Doorsfor
DoorsWindows
15 Jul 2022
Very Please with Visual
Cannot say how pleased we are with the recent work carried out by Visual. They built an Orangery for us a while back and we were very pleased with how that went so it was logical for us to ask them to quote for new windows and replace the front porch. I had an idea in my head of how it would look but with the help of Steven Brewer from their sales team, they managed to supply us with a very beautiful front porch with the wow factor. From Sales through to all the trades we were happy with the quality, organization, and friendliness of the various teams. They would be my first go-to on any ongoing projects and the best bit was they were way cheaper than Safestyle and Coral windows. Safestyle fitted our last windows which never really fitted properly this time Visual have delivered a high-quality product and I,m delighted. Not sure where the negative comments have come from but it's not the company I recognize or experienced and I,m pretty picky with work done. I have no problem with recommending them.
Alan MillsreviewedPrivate: Visual Conservatories, Windows & Doorsfor
Windows
15 Jul 2022
Transformed our old Conservatory into a Modern Orangery
We have had our old conservatory transformed into a modern Orangery and are thrilled with the end result.
The initial design was by Darren, followed by professional tradesmen all managed by Steve.
We would recommend Clearview to our friends and family and definitely would use them again.