Graham was excellent a real hard worker and all round nice guy. The windows were good too!

We were very impressed with the whole experience. Outside contractors - due to outside events one finished 10 45 pm and assembling conservatory at 7 15 am early for OAPs!

We had other work done by Orion and was pleased with the service, this time and found the quality, workmanship and finished article very satisfactory.

Excellent service from start to finish.

Excellent service from Paul the salesman, David the surveyor and Lee and Butch the fitters. Thank you lads.

Excellent fitting didnt have to have any repairs done on the rendering.

Product and company excellent, would thoroughly recommend!

Appalling experience, though end result (more than 3 months after work was commenced) is satisfactory. It is simply not acceptable for a salesman to sell you what you want in order to achieve a sale and then to find the promises cannot be fulfulled. In my view, complete waste of time meeting with a salesman, needs to be with a surveyor. The workmen unable to attend first thing in the morning as agreed, were to ring me half an hour before arrival so I could come home from work and unlock the existing porch to give them access.. It is nothing short of appalling for them to arrive, fail to ring,smash through the locked existing porch and then ring! I was not happy, my son was in bed due to the shifts he works and was woken (obviously much increased noise due to their failure to wait for access). When I got home from work the porch was replaced (though not to an acceptable standard) and NO PHONE CALL ADVISING I HAD NO DOOR!!! - a note was left INSIDE the porch advising they the door would not be replaced for nearly two weeks ! This was on the Thursday before Good Friday, I rang as soon as I got home from work to advise this was absolutely unacceptable but was told the people I needed to talk to would not be available until the Tuesday! It then became evident why the workmen had not contacted me for access - I might have discovered they didn't have a door and stopped them going any further. I was left for some considerable time without an insecure door which undoubtedly voided my insurance. In addition, there were other errors - window openings wrong, plastic instead of glass over door, appalling botched pointing (I had specifically asked that it be redone - it was already botched). Now I have to find an alternative supplier for the rest of the windows in the house which will need replacing fairly soon. The most amazing thing is it seems this company is not interested in the damage it does to its reputation!

Worst service I have ever had communication very poor.

Excellent service in the planning and fitting.