We chose Trademark windows to install aluminium windows all round, plus bifold doors and a front door - the full house!
Very happy with the service right from the start - no high-pressure sales, just good information about the different options.
Install team were friendly and made almost no mess at all. A few tiny snags were resolved above and beyond what we expected.
All in all, highly recommended - glad we took someone else's recommendation to use them.

We had most of the windows and back door replaced and a Orangery added to the back of the house. We were very impressed with the whole service from seeing an image of what the completed project would look like to the end result. The Orangery is a lovely addition and has received many " I like this" comments! Thank you to everyone involved.

Amber people, products & service are all professionally excellent. Cheyenne greeted us warmly on entering Showroom. Paul Edwards visited our cottage & knowledgeably guided us through designing styles for x 17 replacement windows. Kayleigh's quote was fractionally cheaper than 2 competitors. No petty haggling (as in rife in this sector), first price was final price & NO chasing for our decision. Deposit Paid. Steve surveyed to fine-tune our needs & set installation date. Major problem with incorrect design discovered on delivery to site, but rapidly resolved by Dean. Error was by third-party manufacturer in Wakefield but within 3 days Dean ensured x 11 remanufactured & returned windows are back on site. Amazing installers Scott & John worked tirelessly, tidily & to an exceptional standard. Now, several weeks later, not a single issue has emerged. Neighbour said to me last week 'Your new windows look lovely, I see you went for timber again'. That comment was wonderful since carefully selecting 'flush' style uPVC windows with Paul Edwards was to make out 250 y.o. cottage look as traditional as possible yet with the practicality of uPVC. I suggest you also explore having twin windows opening without a central vertical strut - giving a wide-open space instead (called a flying mullion). Start to finish was a great experience with Amber. If you are honest, open & professional with them, that is what you will get in return. Highly recommended.

Very pleased with my Windows and Doors. Customer service were brilliant no queuing and very helpful. Fitter we’re friendly and respectful of our property.

very happy with our new front door very impressed with the fitter clean and tidy no mess left may use again in the future

Superb installation of a high quality composite front door for Mr & Mrs Hodgkinson. We had used 5 Star previously at our old property and had no hesitation in using them again. The fitter was polite and a tidy and efficient worker.

We were very impressed with the products when visiting both the Worcester and Kidderminster showrooms and having read the reviews had high expectations. However we had a new Aluminium back door, new porch windows and a Palladio front Door fitted on 24/8/2022.  The new Palladio door arrived with a damaged handle, and the Aluminium door had a large chip on its face and a very poor attempt to repair had been undertaken. This  chip was not noticed until fitters had left. On further examination off the read Aluminium door it was evident that it had not been finished very well and the white silicone used to seal around the door was very badly finished. On examination of the Palladio door it was identified that this had been damaged on the bottom. 5 star were contacted and the service managed came and inspected the next day. To say he was not pleased is a bit of an understatement, he completed a report and offered a repair, which we accepted on the rear Aluminium door, but not the Palladio, as this is a very expensive item.  Negotiations for a replacement were undertaken by 5 star and the supplier, and two be fair 5 star were excellent in pursuing this, however it did take months. The final outcome was a new door Palladio door was fitted and the poor fixing/finishing  of the porch frame was resolved. The rear door was professionally repaired and now looks very good. after its original instalation.inally today the replacement handle was fitted so some 5 1/2 months. The finished product looks very good but its been a very long journey to get here.

Having used 5 Star for replacement windows and doors over many years I can commend them for their professionalism and their products.  As for the former, they provide helpful advice, always turn up when they say they will and know their trade (skilled fitters); as for the latter there is a good range of good quality products.

Perfect experience.Clean,friendly fitters. Lovely job well done. Two happy workers who could not do enough to please us. Will recommend your company to anyone who asks. Thank you 5 Star.

We ordered a large number of casement windows and a patio door. Upon installation there were a number of blemishes in the glass and minor defects in a few of the frames. It would have been best if these could have been identified before the installation took place. These resulted in a number of units having to be replaced.
The installation team were efficient and there was no issue with replacing the defective items. However, it took a long time for the replacement units to be available and communication was poor around the timescales for this.
Overall, we are very happy with the quality of our new windows and patio door - no more draughts through ill-fitting wooden sash windows!

We were very happy with the professional service we received from everyone involved at 5 Star from our initial enquiry through to completion of the work involved. We were really pleased with the quality of our new windows and doors and with the excellent work carried out by the fitters who managed to remain cheerful throughout the bitterly cold weather conditions experienced at the time of installation. Thank you!