11 Oct 2017
Expensive but you get what you pay for!
Expensive but you get what you pay for!
Brian GoffreviewedHazlemere Windowsfor
ConservatoryOrangery
11 Oct 2017
There should be a 3rd button for “Yes but”....
There should be a 3rd button for “Yes but”.
This has been a tortuous process which no doubt EDEN will want to explain.
The whole process from the first order took 6 months. This was initially due to the delivery of the wrong cills, (Residence 9) which then were then wrongly delivered and remained so for 2 months.
The external transom water bars took even longer and they too were firstly not delivered and then delivered incorrectly some 3 months into the process.
Since the first installation one of the Units has failed and is awaiting replacement.
Communication has been lacking.
Godfrey featherstonereviewedEden Windowsfor
DoorsWindows
11 Oct 2017
Mr and Mrs C. PearsonreviewedMitchell Glassfor
DoorsWindows
11 Oct 2017
Well done to everyone who I have dealt with from...
Well done to everyone who I have dealt with from Frome Permaframe. Everyone was polite and helpful and they enjoyed their coffee and biscuits.
Mrs Gloria WingrovereviewedPermaframefor
DoorsWindows
10 Oct 2017
excellent from start to finish... staff were...
excellent from start to finish... staff were helpful and courteous... fitters did a great job and were very easy to have around the place... quick response to slight leak after fitting... and the glass house is stunning... in all, couldn't be better :)
Dr D M Hoskingreviewed5 Star Windows & Conservatoriesfor
ConservatoryOrangery
10 Oct 2017
I think I have already submitted this review so...
I think I have already submitted this review so will reiterate how pleased my husband and I have been with the final result. Recommended your company to my daughter, Mrs Murray, in Bristol who is in the process of having you fit doors and windows at her property.
Mrs Jackie BarleyreviewedPermaframefor
DoorsWindows
09 Oct 2017
The whole experience from going into the superb...
The whole experience from going into the superb Kidderminster showroom, through salesman, engineer and fitters, was an utterly professional service. At the same time everybody involved was friendly, helpful and informative. Thoroughly pleased and impressed with 5 Star Windows.
Stuart Hardingreviewed5 Star Windows & Conservatoriesfor
DoorsWindows
07 Oct 2017
Overall the end product was of a good standard....
Overall the end product was of a good standard. Staff were well mannered, friendly and punctual. Our only concern is that there seemed to be a lack of communication that needs to be improved. Following the surveyors report, after 6 weeks we had to chase Eden to find out progress re start date. There seemed to be some sort of mix up internally but then within a couple of days things got underway.
It would be helpful to have written instructions on the aftercare of the windows, this is paramount if having self cleaning glass.
We had requested a porta-loo to be provided for the workmen, which we consider necessary and standard for the length of time required to complete the job. Eden said they would provide this but did'nt and we had to hire one at our own expense!
David ButcherreviewedEden Windowsfor
ConservatoryOrangery
06 Oct 2017
Only main comment, room for improvement is in...
Only main comment, room for improvement is in communications. Despite request for information by email, everything dealt with by letter and snail mail. Otherwise excellent experience, and will recommend to others. Thanks
Darren TweedreviewedClearview Home Improvementsfor
DoorsWindows
04 Oct 2017
we are very satisfied with all aspects of the...
we are very satisfied with all aspects of the project . Price , all the workman were proficient and polite, arrived at the time we were told they would, and they cleaned up after each days work. Friends who have visited are very impressed with the quality of the conservatory. We are pleased we chose your company.
TERENCE OSBORNEreviewedPrivate: Visual Conservatories, Windows & Doorsfor
ConservatoryOrangery
04 Oct 2017
Very please with the whole experience and they...
Very please with the whole experience and they were Professional from start to finish in all aspects.
Barrie SmithreviewedEden Windowsfor
DoorsWindows
02 Oct 2017
