02 Nov 2017
Very happy. Hardworking and friendly crew. Fitted...
Very happy. Hardworking and friendly crew. Fitted to a high standard and no mess left for me to clear.
John SawyerreviewedClearview Home Improvementsfor
DoorsWindows
02 Nov 2017
Over optimistic installation time of 3 days from...
Over optimistic installation time of 3 days from both the salesman and surveyor. head office booked 5 days. Reality was 8 working days because of the lack of fitting. Installation time was crucial to me because of the effect I knew it would have on my health and I would have staged the work.
The installers seem to have done the work as cheaply and expeditiously as possible for themselves.
The first wooden window ledge installed had an obvious slope down towards the window, allegedly due to the uneven surface.
I was assured by both the salesman and surveyor that the front and side doors would not have high thresholds and would not cause a trip hazard. This is not how two doors have been installed. Both thresholds are positioned far higher that they were and there is less in-fill above the front door that I was told to expect.
The surveyor gave the impression that both of the side PVC door sills could be matched and would overhang the step, this was not the case and I was not informed.
Except for the waiting time the service provided by the remedial team of Shannon, Michael, and Andy was excellent. I was kept advised by Shannon and Andy when Andy had problems with his van. Andy Gowing did an extremely good job of remedying faults. He refitted loose window tiles. He almost eliminated marks on the PVC door and adjusted a difficult to open window handle, both of these I feel should have been dealt with during manufacture.
it is disappointing to receive unsigned letters addressed to " Dear Customer" and marked " date as postmark" especially when some of the enclosures were missing. However, I am pleased with how the "false ceiling" in the porch has been installed.
Frank Poole
Frank PoolereviewedHazlemere Windowsfor
DoorsWindows
02 Nov 2017
02 Nov 2017
George from Hazlemere windows was very...
George from Hazlemere windows was very professional when he came to measure up the windows and doors. He explained the process very well.
Ashley who fitted the windows was extremely professional, friendly and polite. He left the area very tidy.
PaulreviewedHazlemere Windowsfor
DoorsWindows
02 Nov 2017
02 Nov 2017
Jane RoffeyreviewedPlanet Home Improvementsfor
DoorsWindows
02 Nov 2017
I am delighted with the windows and the way in...
I am delighted with the windows and the way in which the work was carried out.
Mrs Margaret Rose RichardsreviewedPermaframefor
DoorsWindows
02 Nov 2017
Great service/ professional attitude
Great service/ professional attitude
Mr and Mrs P. FellowsreviewedPermaframefor
DoorsWindows
02 Nov 2017
Delicate DentistryreviewedPermaframefor
DoorsWindows
02 Nov 2017
Good quality. well organised and on time. Reliable...
Good quality. well organised and on time. Reliable service.
Mr A LydonreviewedPermaframefor
DoorsWindows
01 Nov 2017
Very pleased with the whole process, from the...
Very pleased with the whole process, from the initial enquiry to the completed product.
David CowellreviewedAmber Home Improvementsfor
ConservatoryOrangery
01 Nov 2017