First class product. Excellent people all round. Irritating snags in all three jobs commissioned to date.

we are totally delighted with the overall experience from bon accord glass, from day one we were blown away with the professionalism from the salesman to the inspector to the installers and the builder, everyone was so professional and were there without me having to chase them up about anything......the only down side was the mess the roofline guys left but apart from that we are totally happy with the workmanship......will definitely recommend bon accord glass to our friends and family.

Our experience using lakeland verandahs from initial measuring to completion was extremely professional. The quality of materials and workmanship is second to none and the two gentleman that fitted the verandah, Dave and Matty, were excellent with nothing being too much trouble. We would have no hesitation in recommending lakeland to anyone.

We had used Pennine before, many years ago, and so contacted them (amongst other installers) for some new work on a different property. The initial visit to talk through the options etc was very helpful, their representative was pleasant, professional and made no attempt to sell us more than we required - a good sign in my opinion! Pennine impressed with their openness and use of good quality products. The installation team of two men arrived on time (even though the location was remote) and were excellent in every respect. They worked together as a team, rapidly, efficiently and tidily, clearing up afterwards and removing all of the unwanted waste. The work was completed far more easily and much more quickly than we had supposed. Since the installation we have experienced at least two named storms...all is watertight and windproof, and we have noticed a huge improvement in the warmth of the house following the installation. We have been delighted with the service provided by Pennine, and would not hesitate to recommend the company.

Richard is fully aware of our installation problems.

Excellent service and product

A review is long overdue, mainly due to bad health, so my apologies.
After a few teething troubles , which were quickly resolved the work was completed. The finished decking looks great and has so far had plenty of use last summer and stood well this winter. So all l can say is that l am extremely pleased with the end result and the helpful staff and salesman. Would 100% recommend them.

Our windows have now been finished and I have signed and returned with Jim, the letter that needed signing on completion of the work. We would like to express how wonderful Jim has been. Our house is not straightforward and he gave every window the extra care that was needed to fit them in a sympathetic way. After the first few days of different fitters turning up it was wonderful to have Jim as a constant here. He was always on time in the mornings, polite, careful to cover our belongings and always tidied up at the end of the day. Nothing was too much trouble for him and we can not thank him enough. We are very happy with our new windows and we now feel as though we have a new house!

Installation process would benefit from regular quality control. Pre-installation could benefit from quality control on products before leaving warehouse.

Excellent service from initial enquiry to installation - in torrential rain.