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766 Reviews
4.5
Overall Rating
About West Yorkshire Windows
West Yorkshire Windows is an established family business dedicated to providing traditional values such as excellent craftsmanship, value for money and outstanding customer service as well as incorporating the latest in product innovation and design. Whether it is windows, doors, orangeries, a conservatory, garage conversion or roofline products that you require, at West Yorkshire Windows we treat every customer as unique

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    11 Aug 2014

    Excellent

    Excellent
    Mrs Jean M Broadbent
    DoorsWindows
    07 Aug 2014

    Friendly service, great product

    Friendly service, great product.
    Martin Fannon
    DoorsWindows
    04 Aug 2014

    Worst service I have ever had communication very...

    Worst service I have ever had communication very poor.
    C Butterfield
    DoorsWindows
    30 Jul 2014

    Very dissapointed with the service we received. It...

    Very dissapointed with the service we received. It started well with the initial salesman (Eric) who was very thorough but from there it was down hill. The builders/fitters and other tradesmen didn't seem to have any knowledge of how we had requested the conservatory to be built. A brick column was missed as the details had not been passed on by the surveyor, the glass in the door and one of the windows was wrong, the door locks were wrong. The plasterer didn't know that we had requested an arch between the kitchen and the conservatory and thus this didn't get done. The builders had left a large pile of bricks in a shared alley way used by 3 of my neighbours. I called to have these removed and was told somebody would be round to move them. 2 weeks later they were moved. When we discovered a leak once the structure was complete, it took 2 weeks to get somebody out to look into it even though I was told a day and time on 3 occasions that somebody would call round only for nobody to show up (after I had finished work early to ensure I would be home). When we discovered that some of the windows hadn't been sealed, I made 3 phone calls over 3 days and was told each time that I would receive a call back. It's now a week later and I haven't had a call. Awful service. It seems once they have received the majority of the payment, they are no longer interested in helping their customers. I would not use this company again and would definitely not recommended them.
    Jamie OConnor
    ConservatoryOrangery
    28 Jul 2014

    Very good service with very professional and...

    Very good service with very professional and friendly staff.
    Garry Robinson
    DoorsWindows
    28 Jul 2014

    First class job done

    First class job done.
    Brian Connelly
    ConservatoryOrangery
    25 Jul 2014

    Mrs Nicole Francis
    DoorsWindows
    24 Jul 2014

    Rosie Elliffe
    DoorsWindows
    21 Jul 2014

    Excellent service

    Excellent service.
    Amanda Harper
    ConservatoryOrangery
    21 Jul 2014

    Excellent quality, service, attention to detail....

    Excellent quality, service, attention to detail. Polite helpful installers.
    T. W. Sanders
    DoorsWindows
    20 Jul 2014

    arrived on time explained all that was to be done...

    arrived on time explained all that was to be done very sociable never stopped working did a wonderful job cleared all mess up. from booking to finish went like clockwork, thanks dave batham.
    Mr David Batham
    DoorsWindows
    17 Jul 2014

    Workmen very good. But would work better if one...

    Workmen very good. But would work better if one trade knew what was happening next. Took longer than quoted.
    Carol Mason
    Roofline