Excellent all round.

Very over priced for the product we had installed.

Sales person Dave Garard was 1st Class as was Peter who helped with a few fitting issues. Would definitely recommend to friends and family.

Eric Spinks who dealt with the matter was excellent. Only problem was that aerial was not fitted on time resulting in an untidy cable across the wall of the Conservatory instead of running in at the corner.

The quality of the workmanship and the attitude of all staff was good but communication within the organisation i.e. between the contract manager work teams, contractors and myself was poorly coordinated

No hard sell from initial visit- which I was grateful for although the visit literally took 5 minutes. We wanted a product (sliding sash windows) that would have to be ordered from another supplier so there were no pictures and only one small sample in the showroom. We had to take a leap of faith and hope that the windows, the finish and the colour matched up to expectations. I was anxious that we didn't really get an idea of what the house would look like. However, I was not disappointed. For the price (far far cheaper than a period window specialist) and equal to the nearest competitor, I was delighted! The fitters were quick, efficient and tidy. The work left significant plaster damage which could not be helped. Free of charge, a contracted plasterer arrived the following week and worked hard to leave a fantastic finish. The windows are everything I dreamed about and have transformed the house. The retro sash style looks like the real thing and the wood grain finish fools everyone; no one can tell if the windows are real wood or upvc. We would definitely recommend the company and are already saving up to have the same company quote us for a rear porch/orangery.

I would say that everything was excellent but you were let down on my job by your electrician who caused me some major issues with the light installation when he could have been proactive and answered my questions properly would have me a lot of wasted time. He was also rather untidy compared to the other tradesmen that came in, and he managed to lose a fitting for an external light which I had bought for him to fit! Other than that the whole experience was superb, and I have used you before and will use you again no doubt.

do not use this company.......quick to take your money.....customer service shocking.... lack of communication.... check your order properly before signing read the small print... would not recommend..... glazing federation dealing ...

Delay in fitting, poor communication from installation service (not guys installing). Poor workmanship originally on front door, this was rectified and the finished product is as I hoped it would be.

Tradesmen were excellent with an amazing finish, communication/accounts didnt meet the same standards.

They look lovely pleased with them.