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188 Reviews
4.7
Overall Rating
About Mitchell Glass
Mitchell Glass is the longest established glazing company in Scotland. Our extensive product range includes Double Glazing Windows & Doors, Conservatories, Orangeries, Sunrooms available in Aluminium, Timber & UPVC. For the latest in home improvements, a new conservatory, orangery or just replacing those old draughty windows and doors for your home in The Scottish Borders, Edinburgh or The Lothians - contact Mitchell Glass on freephone 0808 301 3197 or visit our fabulous showroom in Galashiels, Scotland.

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    05 May 2017

    Great job

    Great job
    Eric Johnstone
    DoorsWindows
    04 May 2017

    Excellent work, good quality products and...

    Excellent work, good quality products and completed on time as promised.
    Mr and Mrs Gowtait
    DoorsWindows
    19 Apr 2017

    excellent job, start to finish

    excellent job, start to finish
    Stanley Gryczka
    DoorsWindows
    16 Apr 2017

    My old cottage is listed and so I was very...

    My old cottage is listed and so I was very restricted in what I could do regarding replacement windows. Ian was marvellous and discussed all options with me. He listened to me and answered all my queries. His advice and guidance was a great comfort and the solution we came up with has been unbelievably successful and has transformed the comfort levels in my home. I was very concerned about making the right decision and he gave me total reassurance. The lads who came to fit the windows (in the most appalling weather conditions) were super polite, efficient and tidy. Everybody at the company - from the girl answering the phone, through the sales team, fitters and accounts lady were a delight to deal with. I am thoroughly satisfied with the quality of the goods and the results. I wouldn't consider going to anyone else and I only wish that their standard of customer service was shared by other trades in the locality. It's all about good communication and doing what you say you are going to do and that's what Mitchells have off to a fine art.
    Nettle Bruce
    DoorsWindows
    01 Mar 2017

    Mr and Mrs I Brown
    DoorsWindows
    27 Feb 2017

    John Inglis
    DoorsWindows
    27 Feb 2017

    Very good service, extremely happy

    Very good service, extremely happy.
    Sue Harkins
    DoorsWindows
    27 Feb 2017

    Great improvement

    Great improvement
    Mrs kathleen A Laidlaw
    DoorsWindows
    27 Feb 2017

    Very good customer care and after sales care....

    Very good customer care and after sales care. Installers very good.
    Pradeep Jackson
    DoorsWindows
    18 Feb 2017

    We have had replacement French doors and...

    We have had replacement French doors and replacement dormer windows fitted and both times the project was carried out on budget and on time. The workmanship is superb and when the jobs were finished the site was left spotless, you wouldn't have known anybody had been on site. Very happy with whole experience with the company and indeed when funds permit we will be replacing the front external door.
    David Myles Wheatley
    DoorsWindows
    17 Feb 2017

    excellent service all done on line with no pushy...

    excellent service all done on line with no pushy salesmen
    June Fraser
    DoorsWindows
    17 Feb 2017

    From start to finish I could not be more delighted...

    From start to finish I could not be more delighted with product & staff who dealt with the purchase & installation of my new front door. Every person involved has turned up early for their appointments & the door was ready & fitted about 2 weeks before I had expected the job to be completed. I have 28 years in Aftersales experience & know a thing or two about customer service, the Mitchell's team are marvellous. Please let them know from me.
    moireen anne anderson
    DoorsWindows