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188 Reviews
4.7
Overall Rating
About Mitchell Glass
Mitchell Glass is the longest established glazing company in Scotland. Our extensive product range includes Double Glazing Windows & Doors, Conservatories, Orangeries, Sunrooms available in Aluminium, Timber & UPVC. For the latest in home improvements, a new conservatory, orangery or just replacing those old draughty windows and doors for your home in The Scottish Borders, Edinburgh or The Lothians - contact Mitchell Glass on freephone 0808 301 3197 or visit our fabulous showroom in Galashiels, Scotland.

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    10 Oct 2013

    Amazing customer service. Lewis was a great point...

    Amazing customer service. Lewis was a great point of contact. He went above and beyond what we expected from a glass company, for example coming out to the house out of business hours to suit us and also opening the showroom especially for us to view products. He also arranged for a local frosting/film company to put film on windows for extra privacy. The price was also extremely competitive but we went with Mitchells as the service was exceptional.
    Emma Wharton
    DoorsWindows
    10 Oct 2013

    Amazing customer service. Lewis was a great point...

    Amazing customer service. Lewis was a great point of contact. He went above and beyond what we expected from a glass company, for example coming out to the house out of business hours to suit us and also opening the showroom especially for us to view products. He also arranged for a local frosting/film company to put film on windows for extra privacy. The price was also extremely competitive but we went with Mitchells as the service was exceptional.
    Emma Wharton
    DoorsWindows
    09 Oct 2013

    The initial contact with Mitchell Glass was very...

    The initial contact with Mitchell Glass was very positive. The salesman understood our wishes perfectly and gave us confidence in the firm. The fitters were very conscientious, helpful and pleasant and arrived on time and left each evening after completing a good days work and could certainly be recommended as they were an asset to the company. The quality of work was excellent and was completed exactly as we had been told, which enabled us to make further arrangements on the project. My wife and I were delighted that we chose Mitchell Glass and would be very happy to recommend them.
    William Crozier
    DoorsWindows
    14 Jun 2013

    Excellent products

    Excellent products.
    Michael Tucker
    DoorsWindows
    07 Jun 2013

    The hiccup was caused by 3 (out of 8 panes for 2...

    The hiccup was caused by 3 (out of 8 panes for 2 windows) being broken in transit on arrival; otherwise your scores would be higher.
    Mike Harrison
    DoorsWindows
    05 Mar 2013

    Excellent courteous service. Detailed explanation....

    Excellent courteous service. Detailed explanation. No pressure to buy. Tidy workmanship. On time. No after concerns.
    Carol Crowther
    DoorsWindows
    18 Feb 2013

    Very pleased with the quality of the door and...

    Very pleased with the quality of the door and workmanship. However, I do find it difficult to lock.
    Sheila Macnab
    DoorsWindows
    14 Feb 2013

    From the initial enquiry to the completion of the...

    From the initial enquiry to the completion of the work, everything was carried out to a very high standard.
    Alexander Sinclair McDougall
    DoorsWindows
    25 Jan 2013

    The windows were the third stage in a...

    The windows were the third stage in a refurbishment of doors and windows carried out by Mitchells over the last 18 months. All of the windows and doors are excellent quality and we are very pleased. Everything was done very professionally and on time.
    Warwick Shaw
    DoorsWindows
    23 Nov 2012

    Our 2nd experience with Mitchells. We went back to...

    Our 2nd experience with Mitchells. We went back to them because of the great job they did. We shopped around this time and no one touched Mitchells on service and price.
    Charles Paul Davies
    DoorsWindows
    22 Nov 2012

    A first class job from start to finish, and an...

    A first class job from start to finish, and an excellent product (coloured double glazing).
    Stephen Hamilton
    DoorsWindows