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522 Reviews
4.8
Overall Rating
About Amber Home Improvements
Amber Home Improvements is a local, family-run business that has been providing first-class customer service and top-quality products to homeowners in the Norfolk, Suffolk and Cambridgeshire areas for over 25 years. From replacement windows and doors to designing and installing bespoke conservatories and orangeries that will dramatically change your home and how you use it, we have the experience, expertise, and products, to ensure you can get exactly what you want. Being locally-based, we understand how important customer satisfaction is to our continued success. As such, we strive to provide homeowners in Norfolk, Suffolk and Cambridgeshire with excellent service and quality products that will stand the test of time and add real elegance and value to your home.

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    20 Feb 2014

    Clare Bange
    DoorsWindows
    20 Feb 2014

    Mr J Knights
    DoorsWindows
    10 Feb 2014

    I am very pleased with the whole deal, especially...

    I am very pleased with the whole deal, especially the price.
    Trevor & Godfrey
    DoorsWindows
    06 Feb 2014

    Marketing and installations staff were very...

    Marketing and installations staff were very pleasant to work with. However the installed door was unsatisfactory. The installer pointed out that the beading was not good enough and arranged for the manufacturer's representative to come. He turned up from Yorkshire one morning without warning - and was lucky to find us at home. He was very pleasant, and pointed out two faults in the installation in addition to the beading problem he had come to fix. He fixed these, but the door still does not seal well against the frame and we may have to contact AHI again.
    David Potten
    DoorsWindows
    06 Feb 2014

    The salesman actually did eye contact, very few of...

    The salesman actually did eye contact, very few of competitors did. Gave straight answers to questions. Installers excellent, professional and polite.
    Dave Pescod
    DoorsWindows
    05 Feb 2014

    An excellent job carried out in a very...

    An excellent job carried out in a very satisfactory way.
    William George Myall
    DoorsWindows
    29 Jan 2014

    I'm very pleased that I went back to Amber...

    I'm very pleased that I went back to Amber Home Improvements. They installed windows & doors for me in another house 10 years ago. The installation they have now done for me in my current house is excellent. This consists of 7 windows and 2 doors. The front door was removed and a frame built to go in the front of the porch area. The product is great and it has been installed very well both inside and out. The people who did the installing, Scott and Dean, were friendly, cheerful and very good at their job. Rosco and Sam, who did the plastering and finishing in the old porch area were very pleasant to have in the house and did an excellent job too. Another person came to put some skirting round the porch area and I am very pleased with the work he did. Also, the wrong door knocker had been put on my door and someone drove down from Yorkshire, presumably from The Conservatory Outlet company, with a new door and the right knocker and installed it. He was also very pleasant. All in all I have received an excellent service, with no quibble when things had to be put right. Also a mention to Justin who was my contact and Dave the surveyor, who also gave a very good service. I would have no hesitation in recommending AHI and The Conservatory Outlet. Value for money was good too. Thanks to all.
    Elizabeth Gatheral
    DoorsWindows
    27 Jan 2014

    Martin Attfield
    DoorsWindows
    24 Jan 2014

    Mrs Rosemary Longman
    ConservatoryOrangery
    24 Jan 2014

    Very pleased with the product and speed of fit....

    Very pleased with the product and speed of fit. Would have been happier if window attached to the door had been fitted square and in line with the wall.
    Christopher Potter
    DoorsWindows
    20 Jan 2014

    The job was very well done and exceeded our...

    The job was very well done and exceeded our expectations and I would certainlt recommend them to friends and indeed use them again ourselves.
    Mrs Carole Richmond
    DoorsWindows
    15 Jan 2014

    Neil Ferguson
    DoorsWindows