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522 Reviews
4.8
Overall Rating
About Amber Home Improvements
Amber Home Improvements is a local, family-run business that has been providing first-class customer service and top-quality products to homeowners in the Norfolk, Suffolk and Cambridgeshire areas for over 25 years. From replacement windows and doors to designing and installing bespoke conservatories and orangeries that will dramatically change your home and how you use it, we have the experience, expertise, and products, to ensure you can get exactly what you want. Being locally-based, we understand how important customer satisfaction is to our continued success. As such, we strive to provide homeowners in Norfolk, Suffolk and Cambridgeshire with excellent service and quality products that will stand the test of time and add real elegance and value to your home.

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    15 Aug 2022

    Excellent doors and fitting

    We are extremely pleased with the french doors and windows, excellent quality.
    We were particularly impressed with the attention to detail for the fitting - the trims and finishing touches were really good. This extra care and detail has made the difference and we would definitely use them again.
    Julie Smith
    Doors
    09 Jun 2022

    Excellent product, workmanship and service

    We had 2 large french doors and sliding doors fitted to 2 homes and both we fitted on time, with quality products fitted by excellent fitters and service throughout was first class and prices very competitive to boot!
    David Baxter
    Doors
    27 May 2022

    New Windows

    Having used Amber windows for many years, we always go back to a tried and tested company.  A good all round sales team starting at the top, all the way down to the office staff. Very friendly all round service, quality of windows is excellent, the fitters do a very good job making sure to protect your household items, leave your house in the way they found it, clearing up and even cleaning the windows. Can’t speak highly enough for the great service.
    John Bailey
    Windows
    26 Apr 2022

    Conservatory installation

    Excellent job
    Craftsmen very diligent, hard working and kept us informed of all aspects of the job 
    David Harrison
    Conservatory
    11 Feb 2022

    Glass Room/Conservatory and Bifold doors x2

    Had Glass Room/Conservatory plus 2 set
    Bifold doors fitted. Brilliant made such lot difference to light coming into house. Could not be happier. Quality and fitting perfect ( couple minor faults but rectified)
    Highly recommend. 
    Maureen Manning
    ConservatoryDoorsGlass Rooms
    06 Dec 2021

    Thoroughly recommended

    Amber have been working with us throughout 2021 on a 100% replacement of our doors and windows plus a new build orangery. From helping us to think through what we needed, designing it to meet our specific requirements to installation later this year, they were with us every step of the way. The quality of the product is second to none, with both the replacement windows and doors and the orangery. There was no 'sales pressure', simply a sense that they wanted to deliver the best for us. The reason for the four stars rather than five was due to the building team for the orangery. They did a reasonable job but their attitude left a bit to be desired. They also 'forgot' to build a brick pillar on the orangery and we had to remind them about it on the last day of the build. All got rectified and we have been delighted with the result. Everyone who has seen the orangery has been 'wowed' by it. Amber could not have been more helpful throughout and I would recommend them totally.
    Carole Appleby
    DoorsOrangeryWindows
    28 Jun 2021

    Quality installation

    My windows and front door were installed within a few hours. No mess and speedy. The installer was funny and pleasant. 
    Angeline Mackenzie
    DoorsWindows
    27 Jun 2021

    Excellent windows and doors

    Good communication throughout, happy with service and quality of work
    Alison Griffin
    DoorsWindows
    17 Apr 2021

    Outstanding work!

    Amber recently installed a complete new roofline, replaced all  16 external windows  and 3 external doors. Given the size of the installation, I was expecting it to be very expensive. However, I was pleasantly surprised with how competitive the pricing was. The whole process, from the sales director visiting me at home to offer some advice, the surveyors visit to measure up and the installation work itself was very well organised. They kept me informed every step of the way.

    I am extremely pleased with the results, it has given my house a fantastic face lift. The products are excellent. The 2 man installation team was outstanding. They arrived every day bang on time and worked their socks off! They were expected to take 6 working days to complete the installation but they managed to finish in 5 days which gave me the weekend to tidy up. Not that I had much to do as the guys cleared away every day leaving very little mess.

    I did have an issue with my new front door when after it had been in for a few weeks it settled and I found it difficult to lock the handle. I called the customer services team, it was a Friday, and they arranged for the maintenance engineer to come round later that day who adjusted the keeps so now my door works perfectly. They even arranged for another engineer to visit me the following Monday morning to check everything was ok. Brilliant customer service, well done Amber. I would highly recommend them to anyone.
    Jonathan Foot
    DoorsRooflineWindows
    17 Apr 2021

    New windows

    Chose amber to fit my front windows and i am glad I did. The fitter was very polite and made no mess either. Top job and the windows are good quality with 20 year guarantee. Highly recommended 
    John dent
    Windows
    05 Jan 2021

    All work finished to a high standard and on time

    Excellent Service from design to completion. All work finished to a high standard and on time. We had one small problem that was fixed within a week
    Richard Rogers
    Conservatory
    11 Aug 2020

    First time in dealing with Amber and would deal...

    First time in dealing with Amber and would deal again.On time clean and efficient.Follow ups prompt and dealt with without any fuss.Roger Bassham
    roger bassham
    DoorsWindows